FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We provide quotes based on your home’s square footage, the type of cleaning (standard, deep, or move-out), and your preferred frequency (one-time or recurring). Once we understand your needs, we’ll share a detailed copy of our Inviting Spaces Cleaning Checklist so you know exactly what’s included before you book—no surprises, just sparkling results!
- What is your typical process for working with a new customer?
Our process is designed to be simple, transparent, and focused on your complete satisfaction from start to finish. Free Consultation: We start with a quick conversation to understand your specific needs and vision for your space. Transparent Quote: You'll receive a customized quote and a copy of our detailed cleaning checklist, so you know exactly what's included. Seamless Scheduling: Once you approve, we get you on the calendar and send a confirmation 24 hours before your clean. Flawless Execution: Our trusted, professional cleaners arrive and perform the service to our high standards. Your Final Approval: We do a final walk-through with you to ensure every detail meets your expectations. Easy Payment & Feedback: After you're happy with the results, we send the invoice and always welcome your feedback. It’s a hassle-free experience designed to give you a home you’re proud to come back to!
- What advice would you give a customer looking to hire a provider in your area of work?
Hiring a cleaner is about trust as much as it is about tidiness. Here’s my advice from the other side of the mop: Prioritize Peace of Mind: Always, always choose a company that is insured and bonded. This protects your home and is the #1 sign of a legitimate professional. Clarity is King: The best results come from a clear checklist. Before you book, ask for a detailed list of what’s included in their standard vs. deep clean to avoid “that wasn’t done” surprises. Don't Just Shop Price, Shop Value: The lowest quote can sometimes mean cut corners. Look for a cleaner who communicates clearly, answers your questions patiently, and makes you feel confident they’ll care for your home like it’s their own. Ask About the Team: How are their cleaners vetted? Are they employees or subcontractors? A great company invests in its team with training and background checks, which directly impacts the quality and reliability of your service. At the end of the day, you're not just hiring a service—you're inviting someone into your personal space. Choose someone you feel good about from the very first conversation.