FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Unfortunately due to the nature of mold remediation, we don't have a canned answer for this. But here is what I can tell you. Informal Inspection - $125 On-Site treatment estimate - $125 (credited to invoice if hired) Mold testing - $295 to start. Includes informal inspection, two indoor mold test samples (AQ, swab, bulk), and outdoor background if required Formal Inspection - $350+ (includes 35+ page formal report and one indoor test sample) Travel Fee - No travel fee for locations within 25 miles of our office. $75 per 25 miles after that.
- What is your typical process for working with a new customer?
Your situation is different than every other customer we've had in the past. There is lots of complexity due to home history, home size, health history and mold sensitivity, previous remediation completed, etc. Because we want to be sure you are treated right, we will ask quite a few questions and cater all our services to you. If you already know you have a remediation need, let us know and we'll get right on the treatment estimate and scheduling. If you're unsure whether you have a mold issue, or if you need before and after testing, we're glad to accommodate. In the end, our primary goal is the same as yours - a mold-free home or business.
- What education and/or training do you have that relates to your work?
Experiencing testing and treating over 500 homes and businesses. MICRO Certified Mold Inspector (CMI) MICRO Certified Mold Remediation Contractor (CMRC) MICRO Certified Health and Safety Technician (CHST)