FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Clients will be given all fees upfront when booking and will receive confirmation of appointment. According to CPUC (California Public Utilities Commission) provisions, all local moving companies must charge double drive time between pick-up and delivery addresses. there is no extra charge for miles or fuel travel. Client will also be given one point of contact who will be the person coordinating entire move from start to finish. Please ask for military discount.
- What is your typical process for working with a new customer?
We ask a series of questions in order to tailor to each individual’s moving needs. We take the time to listen and answer all questions in order to provide the best service possible.
- What education and/or training do you have that relates to your work?
We constantly provide training and upgrade equipment to provide an excellent and efficient service.