FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My rate is $60 to $80 an hour with a four hour minimum per day. Please keep in mind that Organizing is a process and the process is more successful when the client participates as well. I can explain this in detail when we talk.
- What is your typical process for working with a new customer?
***Covid-19 Update*** Due to the Coronavirus (COVID-19). deCLUTTERED by Ninna is focused on the health and safety of the families, communities and myself. At this time, I am only accepting appointments in San Diego county and limited areas of Orange County and Los Angeles. I have also been taking preventative measures, like washing my hands, using sanitizer, wearing a mask and maintaining social distancing when possible. As a precaution for myself I will not be able to accept an appointment if any of the following apply. 1) has been sick or quarantined; 2) has been in close contact or exposed to someone with COVID-19 in the last 14 days. 3) is unable to keep the CDC recommended 6-foot separation or has concerns with me entering the home, business or job location. Thank you for your cooperation and understanding. Please be safe out there. You are hiring me for my expertise and experience as an organizer. I only organize and down size. I do not clean. Most professional organizers DO NOT clean and most cleaners do not organize. If they do both my opinion is that they are not very confident in what they do. Downsizing is essential and mandatory (so to speak). It is key to organizing if you want to have a successful appointment. The more you downsize the easier your area will be to maintain. I have a proven track record for my process that will HELP make this easier for you as well. Regarding Moving: I am not equipped to move HEAVY and LARGE furniture. I unpack and pack boxes up to about 50 pds. I always recycle and reuse organizing supplies from previous clients so if I have some available then I will definitely let you know! I do not provide moving supplies, boxes, paper etc. but would be more then happy to purchase these items for you. I CAN also completely coordinate and supervise an entire move for you from start to finish with the moving company of your choice while you and your family spend the day at the beach! I used to be a personal assisitant. I have learned from my experience in Professional Organizing that a paper clutter job is much different then a nonpaper declutter job. Paper clutter jobs can be very deceiving and time consuming. If you hire me to declutter your home or office and I come across any paper (notes, documents, receipts etc) I will be put them to the side for either you to go through or you can schedule an additional appointment for me to come back. I can explain in detail when we talk. Please keep in mind I am not there to judge you on your disorganization of your current area. I am there to HELP you! Don't be embarrassed about your clutter or disorganization as I said earlier I have seen it all and nothing can surprise or shock me. You should be PROUD of yourself as you are already on your way to decluttering and getting your life back on track. The hardest part is taking the first step and reaching out for help. If your reading this then that is exactly what you have just done so pat yourself on the back and take a deep breath! HELP is on the way!!! 👍🙂 All information will be kept confidential.
- What education and/or training do you have that relates to your work?
I have been a Professional Organizer for 15 years and prior to that I worked for an Organizing Company. I have attended many workshops and seminars on Professional Organizing. I have also worked as Personal Assistants to run businesses and I was also a national traveling software trainer for the Veterans Administration.