Penny Realty, Inc.

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Introduction: Founded in 1965, Penny Realty has been serving Property Owners and Tenants throughout San Diego County with cutting edge, full service Property Management. Our Managers are licensed, thoroughly trained and responsive. We offer Industry Leading Guarantees such as the Eviction Free Guarantee and a 14 day Rent Guarantee.

Overview

9 employees

59 years in business

Payment methods

This pro accepts payments via Credit card.

Social media

Facebook, Twitter

Featured Projects

7 photos

Specialties

Management needs

,

Reviews

Very good 4.6

10 reviews

5

90%

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0%

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1

10%

Thumbtack Customer

Mar 13, 2017

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From Facebook

I have been nothing but disappointed by the service provided by Penny Realty since picking up my keys and beginning my lease on 2/24. It was clear from the moment I walked into my new apartment that no move-out inspection had been conducted when the last tenant moved out. Items were missing and/or broken and the place had not been cleaned. I cleaned out an entire medicine cabinet of prescription drugs!! A contractor was sent in five days after my move-in to fix the items I had initially found that needed addressing. Unfortunately, he could not complete all of them on that day and to come back the following Saturday night to fix the rest. He has been great. Viviana, the property manager, has some of the worst customer service skills I have seen. Since my move in, I have sent several emails and called multiple times in regards to other items that still need to be repaired/keys that are missing/the rent credit that we were promised for all of our troubles. On the 24th, she had told me she would accompany the contractor when he came out and I asked that she specifically be there so I could go through the list of all the problems in the apartment so the owner could be notified. When the contractor was finally scheduled to come out after work she told me she couldn't accompany him because it was "past my time and I cant work that late". WHAT! She has refused my attempts to contact her via phone though I have specifically asked to speak to her further regarding the ongoing issues. I have now left a message with the owner of Penny as well in attempts to get someone on the phone and have not heard from anyone. I would never have signed the lease when I did knowing that the place had so many issues.

Thumbtack Customer

Sep 24, 2016

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From Facebook

This was our first time using Penny Reality in Mission Beach I was extremely impressed with the fact that every time I call their office somebody was there to answer the phone which with other rental companies in the area nobody would call me back sometimes for 24 to 48 hours if I sent an email they responded to It promptly Iur agent Tina was excellent and recommending our oceanfront property on Mission Beach we were very impressed with how easy the check-in and the check out routine was .We will definitely be using them again in our future!

Thumbtack Customer

Mar 21, 2018

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From Facebook

This is our 9th year renting with Penny Realty. We love the excellent customer service that we have received while renting our property. When we need them, the professional Property Managers, Patricia and Brittany, are readily available and handle whatever issues come up. They treat us with great respect, and care for us! I would highly recommend Penny Realty if you are looking for a great Rental with great service! Renee

Thumbtack Customer

Apr 11, 2018

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From Facebook

We had a great experience with Penny Realty when we rented Decked I and Decked II the first week of April. Property was clean and just as pictured on the website. One day our Internet service went out and they handled it immediately. It was back on in 30 minutes. The office staff we talk to on the phone has always been courteous and pleasant and our agent Jeff was great to work with.Vy Armour

Thumbtack Customer

Apr 11, 2018

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From Facebook

We really appreciated the great communication from Penny Realty and excellent customer service. We had an infant with us and they had everything we needed for him! They made our trip very easy and were great to work with!

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Penny Realty, Inc. offers cost effective and straight forward pricing. We offer flexible options for our owners with no hidden charges, no extra leasing fees, no mark-up on maintenance. We make money when you make money…period. (Talk about guarantees?)
What is your typical process for working with a new customer?
Your San Diego Property will be assigned to a dedicated, experienced Professional Property Manager to serve as a single-point-of-contact.
What education and/or training do you have that relates to your work?
Penny Realty, Inc., has been in business in San Diego since 1965. We have steadily grown to become the premier full-service Coastal Real Estate Office offering Long Term Rentals, Vacation Rentals, and a unique Hybrid Rental option with a 9 month long term rental combined with weekly Summer Rentals. The entire Staff at Penny Realty, Inc., are exceptionally well-qualified, with many years of experience and advanced training in property management, financial analysis, rental maximization techniques, and legal aspects of Real Estate.

Penny Realty, Inc.

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