FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Get the most out of your solar panels with SunDiego Solar Cleaning! We understand that each customer's needs are different, which is why we offer dynamic pricing based on the number of panels you have. For the first 10 panels, we charge $10 each, for the next 10, $8 each and for the next 10, $6 each. We also offer skylight cleaning, at $5 - $10 depending on the size. And for our extra services, we install gutter debris guards at only $2 per foot. Contact us today to schedule your cleaning and keep your solar panels running at their best.
- What is your typical process for working with a new customer?
When working with a new customer, our process would be as follows: Initial Contact: We make it easy for potential customers to get in touch with us by providing multiple contact methods, including phone, email, and a contact form on our website. Consultation: We schedule a consultation with the customer to understand their specific needs and assess the condition of their solar panels, as well as to identify any opportunities for additional services. Quote: Based on the consultation, we provide a detailed quote outlining the cost of services and any additional fees for extras, such as gutter debris guards or skylight cleaning. Scheduling: We work with the customer to schedule a convenient time and date for the cleaning service to take place. Cleaning: Our team of trained professionals use specialized equipment and techniques to thoroughly clean the solar panels, ensuring maximum efficiency and performance. Follow-up: After the service is completed, we follow up with the customer to ensure they are satisfied and schedule any future cleaning services if needed. Throughout the process, we strive to provide excellent customer service and make it as easy as possible for new customers to work with us, whether it is through clear communication, transparent pricing, or flexible scheduling options.
- What types of customers have you worked with?
At our company, we specialize in providing top-notch solar panel cleaning services to residential customers. We understand that every home is unique, and our team of experts is equipped to handle solar panel systems of all sizes and configurations. We take pride in delivering a personalized, high-quality service to homeowners, ensuring that their solar panels are running at peak efficiency, saving energy and money on bills