If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Blue Otter Solutions focuses on diagnosing and fixing pool problems the right way, not just masking them.
Most pool issues don’t start as major failures, they build over time from poor water balance, inefficient equipment, or overlooked system issues. My job is to identify what’s actually going on and fix it so it doesn’t keep coming back.
I come from a commercial pool operations background where water quality, safety, and system performance aren’t optional. That same standard is applied to every residential pool I work on.
Services include equipment diagnostics, repairs, system optimization, and ongoing maintenance when needed.
If something isn’t working right with your pool, I’ll figure out why and give you a clear path to fix it.
Overview
Current Top Pro
Hired 25 times
Serves San Diego, CA
Background checked
License verified
1 employee
6 years in business
Business hours
SunClosedMonClosed
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, Venmo, and Zelle.
Services offered
Additional services
Project type
Cleaning and Maintenance
Winterization
Inspection
Indoors or outdoors
Indoors
Outdoors
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Exceptional 5.0
31 reviews
5
100%
4
0%
3
0%
2
0%
1
0%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Jose A.
Aug 11, 2026
•
Hired on Thumbtack
Justin came out to repair a leaking connection on my pool plumbing and also included a once over on my heater, pump and filter. He Let me know about upcoming issues and provided me with options to fix them. I really enjoyed Justin as a technician he made sure I understood the process and I would recommend him. Prior to Performing the work he provided an estimate and the actually work was completed as quoted. He is experienced and look forward to working with him when I decide to perform the upcoming repair
We're so happy to find Blue Otter Solution, Justin came to our house to fix our pool problems and in minutes he repaired it all. Thank you so much again and we definitely love to have your back!!!
Details: In ground • Outdoors • Fiberglass • Leaks • Non-functional pump • Cracked, flaking surface or loose tiles
Swimming Pool Repair
Noriko W.
Aug 1, 2026
•
Hired on Thumbtack
I had a very stubborn case of black algae in my pool and wasn't sure how to handle it until Justin stepped in. He spent a great deal of time explaining the exact steps needed to clear it up, recommending a partial pool drain and a liquid chlorine treatment. Throughout the entire recovery process, I sent him my daily water test results from Leslie's, and he responded immediately every single time with expert guidance.
I cannot thank Justin enough for his courteous, sincere, honest,and thoroughly professional service. I would recommend him 200%.
Details: Cleaning and Maintenance • In-ground pool • Concrete • Chlorinated water • Pool water is clear • Algae • I do not need my pool drained • I'm flexible
Swimming Pool Cleaning, Maintenance, and Inspection
Joseph B.
Apr 22, 2026
•
Hired on Thumbtack
Justin was Great!! Took his time to fully understand the system and what was wrong with it and was able to fix it.
Details: In ground • Outdoors • Concrete • Non-functional pump
Swimming Pool Repair
DAVID D.
May 1, 2026
•
Hired on Thumbtack
I can not say enough great stuff about my service, Blue Otter saved me hundreds of dollars as what I thought was to be a big job was fixed in less than an hour! Will use again and recommend.
Details: In ground • Outdoors • Concrete • Non-functional pump
Swimming Pool Repair
Credentials
License
License type: C61 / D35 – Pool and Spa Maintenance
License state: CA
License verified on 4/13/2026
Background Check
Justin Badeaux
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Most jobs start with a diagnostic service ($130) which includes up to the first hour onsite. This allows me to properly identify the root cause and avoid unnecessary repairs.
If additional time or repairs are needed, I’ll explain everything clearly before moving forward. Parts and additional labor are billed separately as needed.
I focus on accurate diagnosis and long-term solutions, not guesswork or quick fixes.
What is your typical process for working with a new customer?
First, I’ll review the issue and gather as much information as possible. If needed, I’ll have you send photos so I can get an initial idea. From there, I schedule a diagnostic visit where I go through the system in detail to identify the root cause. After that, I’ll explain the issue clearly and walk you through the best options for repair.
What education and/or training do you have that relates to your work?
I’m a Certified Pool Operator (CPO) and a licensed contractor in California (C-61/D-35). I’ve spent years working hands-on with equipment and also training teams on proper diagnostics, water chemistry, and system performance.
