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Utopia Tile, Stone & Grout Services

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About
We specialize in grout care, repair and replacement. Cement based grouts are a thing of the past, as is using caulking in your tub or shower surround. We use a one-part acrylic based, permanent grout that will never need to be sealed, as that it has no pores. It will never shrink, it will never fade and it will never crack like cement based grout does all the time regardless of it's age because the earth is always moving and the hairline cracks you see in the corners are the results of that constant movement. Cracks in your grout is unsightly, but more importantly it is allowing moisture and water to seep in behind your tile into the substrate. Overtime the damage caused by moisture will loosen tiles, cause tile to crack easily, and eventually the entire area will need to be torn out and replaced. We guarantee all our work. The guarantee varies with the job type. We not only leave our customers with their tile looking like new again, we leave them with all the information necessary to maintain it properly without having to buy expensive products. TO GET A FIRM QUOTE, PLEASE INCLUDE THE INFO BELOW: 1. Tile material 2. Tile size 3. Any damaged to tile; stains, etchings, or grout damage. Finally, if you are lucky enough to have stone tile, please know that each type and each tile itself is unique in it's characteristics. It is of utmost importance that the person you hire has personal knowledge and years (if not decades) of hands on experience in working with stone. If a company offers sealant as an option, and not as inclusive of their service, it's my opinion they know next to nothing or just don't care about the life of your tile. Good luck with your project!
Overview

Hired 200 times

Background checked

2 employees

18 years in business

Business hours

Sun10:00 am - 6:00 pmMonClosed

Payment methods

This pro accepts payments via Cash, Check, Google Pay, Stripe, Venmo, and Zelle.

Top Pro status

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2023

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2021

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2020

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2019

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2018

Services offered
Services needed

Repairing scratches or cracks

Removing stains

Sealing or caulking

Routine maintenance

Countertop material

Granite

Marble

Quartz

Tile

Property type

Residential

Commercial

Projects and media
Projects and media
Reviews

Customers rated this pro highly for work quality, responsiveness, and professionalism.

Great 4.8

123 reviews

5

94%

4

2%

3

1%

2

0%

1

3%

Read reviews that mention:


pro avatar
Jeremy m.

Dec 18, 2023

Hired on Thumbtack

When inquiring for help in regard to my cracks on my granite countertops. Shay was the first one to respond back. When speaking to her on the phone and explaining my situation, she came in a very timely matter. She was very pleasant/knowledgeable. The work she performed came out phenomenal. I was very pleased! she is someone I would definitely recommend for anyone that has any problems in relation to stone/granite/marble. Thank you once again, Shay!!! For the great work!!

Details: Repairing scratches or cracks • Granite • Medium - cosmetic damage is easily visible • Kitchen • Residential

Countertop Repair or Maintenance
pro avatar
Jiajia L.

Oct 4, 2022

Hired on Thumbtack

Shay is very responsive and finished the job in a good quality. She also gave us a lot of nice suggestions for maintaining the tiles.

Details: Bathroom • Tub / Shower enclosure • Loose tile(s) • Ceramic

Tile Repair
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Jeremy M.

Sep 11, 2022

Hired on Thumbtack

They did an amazing job of removing a vinegar stain on my marble countertop. It looks as if nothing had ever happened. Would highly recommend!

Details: Repairing scratches or cracks • Removing stains • Granite • Medium - cosmetic damage is easily visible • Bathroom • Residential

Countertop Repair or Maintenance
pro avatar
Daniel T.

Sep 24, 2021

Hired on Thumbtack

Very quick to respond. She already did the job, as I had an urgency to resolve the issue. I am very happy with this company and I will definitely recommend it to any of my neighbors in our building or anybody else who is looking for a Tile and grout job.

Details: Bathtub or shower • Ceramic tile • Seal grout • Less than 250 sq ft

Tile and Grout Cleaning
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Sharon M.

Sep 12, 2018

Hired on Thumbtack

Shay is very knowledgable regarding the care of tile, grout. She will be coming back to finish this bathroom and then my kitchen. Evidently, the contractors I used never sealed these two tile areas.

Details: Bathtub or shower • Glass tile • Seal grout • 250 - 500 sq ft

Tile and Grout Cleaning
Credentials
Background Check

Sharon Gonzalez

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