FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Electrical service call fee only covers 30 minutes of labor and after that $175 per hour. Service call outside 8 AM - 5 PM is considered emergency and the fee is $299. Any cancellation less than 12 hours before the appointment is subject to $50 cancellation fee. TV mounting policies: -The price estimate in the app is just for one TV - Mounting a sound bar is an add-on $45 - Wire concealment is only included with a plastic cover in our price quote. - In wall wire concealment estimate will be provided after assessing the wall (only bridge method). - There is an extra $55 for mounting a TV on drywall with metal studs. - TV mounting bracket is not included in the price quote - We only carry tilting and full motion mounts - Dismounting is not included - There is an extra $50 for installation of mantle mounting brackets - $30 for extra large TVs - $50 travel fee if job is canceled or not doable - $30 extra for mounting on stucco - We do not recycle or haul old TVs - There is an extra $50 for ceiling mounting - $30 extra for frame TVs
- What is your typical process for working with a new customer?
We start with a quick phone call to learn more about your electrical project or issue. Whether it’s a panel upgrade, troubleshooting, lighting installation, or EV charger setup, we’ll ask a few targeted questions to understand the scope of work. We may also request photos or a short video of your electrical panel, devices, or the area needing service — this helps us assess the situation accurately and provide an informed estimate. Depending on the complexity, we’ll either offer a quote remotely or schedule a site visit. From there, we’ll explain your options clearly, outline the work involved, and coordinate a time that fits your schedule. Our goal is to make the electrical process simple, efficient, and stress-free from the very first interaction.
- What education and/or training do you have that relates to your work?
I’m a licensed electrical contractor in California and hold a C-10 Electrical License (#1086311). I’ve been working in the electrical trade for over 6 years, with hands-on experience across a wide range of residential and light commercial projects — from panel upgrades and EV charger installations to lighting, subpanels, and electrical troubleshooting. In addition to field experience, I stay current with California electrical code requirements and safety standards. My training includes both formal apprenticeship work and continuous, on-the-job learning to ensure each project is done safely, efficiently, and up to code.