FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our work can change greatly by event type and client's expectations, considering the overall work involved from preparation to completion for each event. Before quoting to an event we must take into account several factors as well as all costs involved, including taxes. We have prepared different (well thought) packages that give a great value in overall, and reasonably reflect the quality and amount of service that is provided.
- What is your typical process for working with a new customer?
If you haven’t already please provide the event date and full venue address. I commonly schedule an initial conversation over the phone, I then send a proposal of services and options. When a client is ready to confirm the booking I finalize all details in a formal contract. You will find our full terms of booking in PDF format on the web site.
- What types of customers have you worked with?
For anyone and anywhere our service is needed, from large festivals to office and corporate events, weddings and birthday parties.