What should the customer know about your pricing (e.g., discounts, fees)?
My pricing is dependent on the scale and scope of a project and the client business size and industry. When I accept a job, I work within the client's budget (big or small). I realize that a start-up or non-profit will not have the same budget or broad reach as a Fortune 500 company. I scale my fees accordingly.
Describe a recent project you are fond of. How long did it take?
A recent job I am most proud of is the animated Public Service announcement (PSA) I worked on for SCEDP
( http://www.youtube.com/watch?v=NpzEOLsTlDc ). It was a true collaboration with talented people around the country: a copywriter in South Carolina, an animator and a photo retoucher in Southern California and me, the illustrator, in Northern California. During this three month project, we would meet via an on-line meeting place. Though we were never in the same room together, we were always on the same page.
What advice would you give a customer looking to hire a provider in your area of work?
Cheaper is not always betteror cheaper. Sometimes a low up front quote signifies inexperience. Often this leads to multiple re-dos, more money, abandoned projects and missed deadlines.