FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing reflects the quality and care we put into every service. We follow strict procedures to avoid cross-contamination, use safe and effective products, and focus on detailed, thorough cleaning. While we may not be the lowest-priced option, we provide consistent, high-value results you can rely on.
- What is your typical process for working with a new customer?
To give you the most accurate quote, we ask new clients to send photos or videos of their home through email or text. If you prefer, we can also set up a brief video call to review your needs together. This helps us understand your space and create a customized cleaning plan just for you.
- What education and/or training do you have that relates to your work?
Before moving to California, we worked in the hotel industry in our home country, where we gained extensive experience in housekeeping and high-standard cleaning. Since arriving in California, we’ve continued to grow our skills by working for several residential cleaning and housekeeping companies. This combination of hotel-level training and hands-on residential experience allows us to provide detailed, reliable, and professional service in every home.