FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and based on the size of the space and specific cleaning needs. We offer competitive rates and provide discounts for recurring services. There are no hidden fees—any additional charges, such as for deep cleaning or extra tasks, are discussed upfront so you know exactly what to expect.
- What is your typical process for working with a new customer?
When working with a new customer, we start by discussing their specific cleaning needs, preferences, and any special instructions they may have. We then provide a customized quote based on their requirements. Once agreed, we schedule the cleaning and ensure clear communication throughout the process to deliver the best results.
- What education and/or training do you have that relates to your work?
Our team is trained in using eco-friendly cleaning products, following safety protocols, and applying industry-standard cleaning techniques. We stay up-to-date with the latest in cleaning technology and methods to ensure high-quality service for every client.