- What should the customer know about your pricing (e.g., discounts, fees)?
For driving services, dog-walking and kitty-care, my standard rate is $25 per hour, walk, or home visit. If more than one hour is needed at a time, the rate goes down. For housesitting, with or without pets, the rate is negotiable, ranging from $65.00-$95.00 per night, depending entirely on what and how many pets there are, and all of the responsibilities included during my stay. For example, are medications to be dispensed? Do any of the pets have special needs? Mail brought in? Cars moved? Trash out? Watering of plants? Linens changed? The answers to these questions and others determine the rate. No two jobs are alike!
- What is your typical process for working with a new customer?
First, I like and need to learn exactly what it is the customer wants and for how long. After meeting, we both decide whether I'm a good fit for the job, based on my experience, knowledge, and a mutual understanding about the client's expectations.
- What education and/or training do you have that relates to your work?
My training and education is directly related to my life experience of working and caring for animals and others' homes. I pride myself in using intuition, experience and understanding when it comes to applying my knowledge and experience to the clients' needs.