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About
At Gelatotech, Our skilled technicians meet you at your location and repair your device inside their service car. Most common repairs take 15-30 minutes. We guarantee 90 day warranty on all repairs.
Devices we repair:
• iPhone
• Apple Watch
• MacBook
• iPad
• Google Pixel
• Samsung
• Android.
We specialize in:
• Glass only Replacement
• Screen Replacement
• Charging Port Replacement
• Front/Rear Camera Replacement
• Backglass Replacement
• Battery Replacement
• Logic Board Repair
• Data recovery
• Water Damage Repair and many more services you need.
Overview
Hired 56 times
Background checked
3 employees
9 years in business
Business hours
Sun1:00 pm - 7:00 pmMon10:00 am - 8:00 pm
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Square cash app, Venmo, and Zelle.
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Exceptional 5.0
52 reviews
5
98%
4
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3
2%
2
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Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Michael W.
Jun 28, 2020
•
Hired on Thumbtack
Elbert quite simply did a top-notch job replacing my cell phone's shattered screen. He was kind, courteous, and quick, and the result is a phone that looks as good as it works. I highly recommend hiring him!
Details: Other iPhone • Broken or cracked screen • At the pro’s location • My home, venue, etc.
Mobile iPhone Repair |Gelatotech's reply
Hey Michael , thank you so much for sharing your cell phone repair experience. It was a pleasure to service your Google Pixel 3A If any questions or concerns occur again please feel free to contact us anytime. God bless you and your family.
Phone or Tablet Repair
Oleksandr P.
May 31, 2021
•
Hired on Thumbtack
Great service. The pro arrived close to my home and did all the repair in 45 minutes (as promised). I just needed to change the battery so I can use and enjoy the phone another 1-2 years and that had been achieved.
I have been using the phone extensively 3 days after the repairs and everything looks good
The experience was so positive so I am considering not buying extended insurance next time!
Details: Other Galaxy phone • Device battery / charging issue • At the pro’s location • My home, venue, etc.
Phone or Tablet Repair
Joel M.
Sep 8, 2021
•
Hired on Thumbtack
Wow! Talk about instant gratification! Reached out to Gelatotech & Elbert responded within minutes with a very reasonable estimate & I was able to schedule a mobile visit about an hour out. My iPhone glass & lcd screen were replaced & tested for me within 20 minutes. Maybe it was a slow day for Gelatotech but cannot recommend them enough —Joel M.
Details: iPhone 7 plus • Broken or cracked screen • At the pro’s location
Mobile iPhone Repair |Gelatotech's reply
Hey Joel, thank you so much for taking your time to share your iPhone repair experience. It was a pleasure to service your iPhone 7 Plus cracked screen. If any questions or concerns occur again please feel free to contact us anytime.
Phone or Tablet Repair
C. N.
Mar 15, 2021
•
Hired on Thumbtack
Elbert fixed my iPhone so quickly! Moreover he checked the system and cleaned my iPhone it looks brand new. I am definitely recommending Elbert as a professional that responds with a sense of urgency. Total repair time: 12 minutes.
Details: iPhone X • Broken or cracked screen • My home, venue, etc.
Mobile iPhone Repair |Gelatotech's reply
Hey C, thank you so much for sharing your iPhone Repair experience. It was a pleasure to service your iPhone X screen. If any questions or concerns occur again please feel free to contact us anytime. God bless you and your family.
Phone or Tablet Repair
Peter g.
May 5, 2020
•
Hired on Thumbtack
Highly recommended as Elbert fixed my iPhone when Apple was unable to. And he came to our house. And wore a mask. Quick and professional and fairly priced. Highly recommended.
My iPhone could not be charged and the battery was depleted. My phone was effectively a brick. I could not log into any service at Apple as I had signed up for 2 factor authentication. The authentication texts were being sent to my bricked phone. And I could not change the authentication number. I was able to chat with Apple but the places they gave to set up a repair, required logging onto the Apple support site with 2 factor authentication.
I then searched for a local repair and came across Gelatotech. The reviews seemed good so I wrote what the problem was. I got a reply within 20 minutes, agreed the repair price which seemed reasonable and we set up a meeting at my house that evening. Elbert replaced my charging port and put in a new battery. When I tested the ability to charge using my portable charger, it did not charge. Elbert pointed out that the cord I was using was burnt out at the pins. I got two other cords which did show that the phone charged. Elbert sold me a replacement Apple cord.
What a difference a day makes. It started with a bricked phone and my family recommending I buy another. By the end I had my phone back working. Now to work out what to do when 2 factor authentication is not possible. Apple needs to review their processes for this situation.
Gelatotech is highly recommended, quick, professional and a great service. Thanks.
Details: iPhone 6 • Device battery / charging issue • At the pro’s location
Mobile iPhone Repair |Gelatotech's reply
Hey Peter!
Thank you so much for sharing your feedback with us. It was a pleasure to meet you & service your iPhone 6s battery & charging port. If any questions or concerns occur in the future with any of your devices, feel free to contact us anytime!
Phone or Tablet Repair
Credentials
Background Check
Elbert Ostolaza
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Our prices are up-front quotes. No hidden fees or extra fees included. You can find our repair prices on our website.
What is your typical process for working with a new customer?
We travel to our customer location and repair their device inside our car. After the repair is done, we test the new part infront of the customer. Once the test is done, you can pay with Venmo, Cash or any credit card.
What education and/or training do you have that relates to your work?
I have 4 years of electronics repair experience. Working with Apple, Samsung, Google devices.
