If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Welcome to our company specializing in household appliance repair! With our extensive experience in this field, we take pride in having assisted thousands of customers in restoring their devices to perfect working order.
Our highly skilled technicians possess deep knowledge of repairing various types of household appliances. They swiftly diagnose the issue and carry out repairs promptly, allowing you to enjoy the functionality of your appliances once again.
We are also proud to offer our customers competitively priced repair services. We aim to provide affordability and quality service to every client.
Don't waste any time; if your household appliances are in need of repair, reach out to us today, and we'll be happy to help you bring them back to life!
Overview
Hired 24 times
Serves San Jose, CA
Background checked
7 employees
7 years in business
Business hours
SunClosedMon8:00 am - 5:00 pm
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, Samsung Pay, Stripe, Venmo, and Zelle.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
2024
Services offered
Appliance type
Property type
Residential
Commercial
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, work quality, and value.
Excellent 4.9
111 reviews
5
95%
4
1%
3
1%
2
0%
1
3%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Apekshit J.
2 weeks ago
•
Hired on Thumbtack
Great progressional work, quick and neat. Figured out the blown fuse problem, replaced it and put everything back in place quickly
Appliance Repair or Maintenance
Natalie G.
2 weeks ago
•
Hired on Thumbtack
Alex provided quick, professional and excellent service for my refrigerator repair. I most certainly would book with Kofix again and recommend them to friends.
Details: Refrigerator • Kenmore • Residential
Appliance Repair or Maintenance
Hong
2 weeks ago
•
From Google
Excellent JobThey fixed the dryer and clean the vent professionally. They provide the immediate help. Very thankful!
KoxFix Solutions's reply
We are truly grateful for your feedback. It brings us joy to know that our team could assist effectively and to your satisfaction. We focus on being prompt and professional at all times. If you need us again, please feel free to contact us anytime. We are delighted to have been able to serve you confidently at KoxFix Solutions.
Sandy S.
Jul 6, 2026
•
Hired on Thumbtack
Very quick to respond
Appliance Repair or Maintenance
Kalpana J.
Jan 4, 2024
•
Hired on Thumbtack
Alex came the same day to fix the washing machine. He was very professional and ran the diagnostics to make sure that there were no issues. Many thanks!
Details: Washer or dryer • LG • Residential
Appliance Repair or Maintenance
Credentials
Background Check
Aleksei Kuzmin
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Our service call fee is $85, which covers the visit and full diagnosis. Most repairs range from $210 to $340+ depending on the appliance and parts needed. We use OEM parts whenever possible, they cost more than generic, but they last. We don’t compete on price; we compete on doing it right the first time.
What is your typical process for working with a new customer?
You call or book online, and we schedule a visit — often same day. Before we come out, we let you know about the $85 service call fee upfront. On-site, we diagnose the issue and give you a clear repair quote. If you approve, the service call fee goes toward the repair and we get to work. If you decide not to proceed, you just pay the $85 for the diagnosis — no pressure, no hidden fees.
What education and/or training do you have that relates to your work?
Hands-on experience with hundreds of appliance models across all major brands, including luxury lines like Sub-Zero, Viking, Wolf, Thermador, Bosch, and Miele. We stay current with manufacturer technical bulletins and diagnostic procedures. These high-end brands require specialized knowledge that most general repair companies don’t have.
