FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
If we cannot determine or provide a solution through Remote desktop access we will not charge you. Your satisfaction guaranteed.
- What is your typical process for working with a new customer?
We assess the issue via Remote desktop to further understand the issue before providing any sort of price quotations.
- What education and/or training do you have that relates to your work?
We have been is software support for 10+ Years, primarily focusing and Microsoft Software products, pertaining to installation/setup issues and troubleshooting.