Royal Pup Palace

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Introduction

The best part of Royal Pups is the puppies. In a perfect world every dog would have a home and every home would have a dog.

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Reviews

3.0

2 reviews

5

50%

4

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2

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1

50%

Suejung L.

Feb 1, 2013

Ram S.

Jan 15, 2015

We left our dog Whitey with JoJo over the Christmas holidays, while we were on vacation. We had previously checked with JoJo that he was ok with taking care of Whitey over the holidays. He even charged us above his usual rate because of the holidays. While we were on our vacation, JoJo admitted Whitey to the ER and within hours, Whitey died. While we can never be certain what exactly happened, Whitey's doctor looked at the ER report and told us that Whitey was deteriorating for a period of 48 hours and anyone who was taking care of him would have noticed visible signs. Whitey was diabetic and JoJo was trained by us to attend to his special needs (regular feeding, and twice a day insulin shots). We had prepared JoJo for the long stay in December by leaving Whitey with him one night a week for the previous three months. While we had some signs of JoJo's tardiness (he was always late to pick up Whitey and we were never sure if he fed Whitey on time), we did not anticipate this sort of complete neglect. During our vacation, JoJo had agreed to send us everyday updates and pictures of Whitey's stay, but he did not keep his word. We are obviously devastated by Whitey's passing, but this post is not meant to be vengeful. We only want to caution pet parents and urge you to consider your decision carefully. Since this incident, the pet sitting agency that JoJo was with has terminated his services with them.

FAQs

What types of customers have you worked with?
We provide puppy potty training during daycare for our busy parents of puppies while they are busy at work. Your puppy leaves smelling fresh and with a full belly and tired from a day of play and socializing with other friendly pups. We evaluate all dogs that call us their second home and make sure they are well cared for whether its while you are at work or away on vacation.
What advice would you give a customer looking to hire a provider in your area of work?
We always like to offer a complimentary trial night or a trial daycare visit in order for your pup to get properly adjusted to a new home and to learn all their little habits. =)

Royal Pup Palace

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