With 16 years in business, our licensed plumbing team is dedicated to providing reliable service, expert installation, and lasting repairs for your home or business. From emergency plumbing and pipe repair to water heaters, toilets, faucets, and water treatment systems, we handle a full range of residential and commercial plumbing needs.
We’re a small team of six, which means you get personal attention, clear communication, and consistent quality on every job. Mechanical piping and detailed, code-compliant work are at the core of what we do.
We’re proud of our reputation for integrity, meticulous workmanship, and long-term client relationships. If you’re looking for plumbing pros you can trust, we’d be happy to help with your next project or repair.
Overview
Current Top Pro
Hired 325 times
Background checked
License verified
6 employees
16 years in business
Business hours
SunClosedMon8:00 am - 4:00 pm
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Samsung Pay, Square cash app, Venmo, and Zelle.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
2024
2023
2022
2021
2020
Credentials
License verified
C36 – Plumbing Contractor
License state: CA
Background checked
Passed by Abell Villagomez on Dec 27, 2019.
Services offered
Pipe issues
Leaking pipes
Burst pipes
Other pipe issue
Poor draining
Repair urgency
I work on non-urgent repairs
I work on urgent repairs
Flooding status
Yes
Projects and media
Projects and media
Reviews
Customers rated this pro highly for responsiveness, professionalism, and work quality.
Excellent 4.9
217 reviews
5
93%
4
5%
3
0%
2
1%
1
1%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Mary F.
Jul 9, 2026
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Hired on Thumbtack
I hired Best Bay Plumbing & Rooter because my toilet kept running. They responded to my request for a quote within an hour and replaced some items to fix the toilet. They were prompt and professional. I would highly recommend them for your plumbing needs!
Toilet Repair
Richard M.
Oct 28, 2025
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Hired on Thumbtack
I had a clogged sink and they were able to come out the very next morning. The plumber was professional, the prices were reasonable, and they fixed the problem quickly. Great service — I’d definitely call them again.
Details: Clogged toilet or drain • Kitchen • Sink or faucet • House
Emergency Plumbing
Michelle K.
Dec 17, 2025
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Hired on Thumbtack
Sergio came on time, had a friendly demeanor, and promptly fixed the toilet! It was a minor issue, but he also ensured it was there were no leaks etc. Thanks so much!
Details: No, repair is not urgent • No, the building is not currently flooded • Toilet • Townhouse
Best Bay Plumbing & Rooter's reply
thank you so much for the opportunity to provide service.
Plumbing Pipe Repair
JAMES M.
Sep 30, 2025
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Hired on Thumbtack
Best Bay Plumbing lives up to its name. We hired them because of their reviews, professionalism and price. Abel’s staff replaced all plumbing for 2 bathrooms plus the exit pipe to the outside, all done in a day. They took before and after pictures. Every step of the job was well done. We recommend Best Bay totally. Jim J
Details: No, repair is not urgent • No, the building is not currently flooded • Other pipe issue • House
Plumbing Pipe Repair
Q W.
Oct 18, 2025
•
Hired on Thumbtack
Eddy and Sergio are very friendly and professional in clearing the clog in the kitchen sink drain. Response from the manager is super fast, and the crew also show up punctually. Highly recommended.
Details: No, repair is not urgent • Only one drain has issues • Clogging • Condo/Apartment
Plumbing Drain Repair
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
My prices are by the task with no hidden extra fees. you get the price before the project starts. I do have discounts for Veterans, Senior citizens, and first time Clients.
What is your typical process for working with a new customer?
first is introducing myself and asking questions. getting to the root of the problem. we do a safety evaluation and give our clients more than one option.
What education and/or training do you have that relates to your work?
I have my C36 Plumbing contractor licence.
and endorsements to service tankless water heaters and work with propress piping.