FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Garage Door Repair Silicon Valley we offer transparent, flat-rate pricing for most common services (spring replacement, off-track doors, opener repair). We provide a free estimate up front, without hidden fees, and all pricing is clearly explained before any work begins. For more complex jobs we’ll walk you through the breakdown of labour, parts and any additional fees so you know exactly what you’re paying for.
- What is your typical process for working with a new customer?
When you call or submit a request, our certified technician contacts you to schedule a convenient time, assesses the situation. provides a written or digital estimate, arrives with the correct parts in our fully-equipped van, completes the repair, tests safety & operation, and follows up to ensure your satisfaction provides a written or digital estimate, arrives with the correct parts in our fully-equipped van, completes the repair, tests safety & operation, and follows up to ensure your satisfaction.”
- What education and/or training do you have that relates to your work?
Our team consists of highly-trained, licensed technicians with years of experience in both residential and commercial garage door systems. We stay current with manufacturer training for major brands of openers and use code-compliant parts to ensure safe, durable repairs.