FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our quotes are completed based on the details shared. If anything changes, we are happy to adjust. There are no hidden fees or surprises.
- What is your typical process for working with a new customer?
For all new customers, we aim to keep communication clear and simple. We like to start by confirming your preferred method of contact. We may also request a few photos of the furniture or items involved, so we can give you the most accurate service and quote. Before the job, we’ll confirm: - The date and time of service - Any flexibility in scheduling - Specific details or expectations for the job This helps us ensure everything goes smoothly, with no surprises. If you ever have questions, we’re happy to answer!
- What types of customers have you worked with?
We’ve worked with a wide range of customers — no job is too big or too small. Some of the types of clients we’ve helped include: - Real estate agents needing staging support - Private homeowners moving between summer and winter homes - Families relocating from 3-, 4-, and even 5-bedroom houses - Roommates moving in or out - Individuals needing help with just one heavy item or bed - Customers with large planters or garden equipment - Estate sale coordinators needing items moved or cleared - Seniors downsizing - First-time renters or students setting up a new place Whether you’re moving a whole house or just a single piece of furniture, we’ll handle your items with care and professionalism.