FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I work session-by-session, and charge by the length of the session. - 3 hours minimum per session - *Included* Up to 3 drop-offs per session, of items that fit in a sedan: clothing donations, e-waste, batteries and bulbs, fabric recycling, some hazardous waste - *Included* Before and after photos, personalized product and furniture recommendations, and "homework" are sent in an email after each session.
- What is your typical process for working with a new customer?
We can chat over text or on the phone to discuss your goals and answer any questions you have. Photos of the space are always helpful for me. When you're ready to schedule we'll open our calendars and choose a time for our first session. I'll text you the night before the session to confirm start time, location, and parking instructions. End time of the session is usually left flexible. I like when clients show me around their space and tell me all the things they love and don't love about it. That helps create a north star of shared goals for us. Then we decide where to start (usually something easy for the first session), I take some "before" photos, and we get to work.
- How did you get started doing this type of work?
I started helping family and friends with home-related needs: choosing where to hang wall decor, de-cluttering a garage, unpacking after a move, shopping for furniture. I've found that for many people a change in their physical space comes alongside other big life changes like divorce, relocation, preparing for baby. It brings me joy and satisfaction to show up for people in these vulnerable life moments and help them towards their goals. Two big moments in my own life were: - The COVID-19 pandemic changed what I needed from my home, which became a place of work, exercise, relaxation, and cohabitation. - During my divorce I had the opportunity to ask myself what my priorities were for my home, and felt empowered to reconfigure the space to suit my own needs.