FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Services are priced by the hour and include the cost of travel. I'll come to you anywhere in the Bay Area, as long as the project is longer than the travel. For example, San Jose to Santa Rosa is about two hours each way, so the minimum project length in Santa Rosa is 4 hours.
- What is your typical process for working with a new customer?
First, let's look at the space together. We can do this virtually or in person. Then I'll ask you what your goals are for the space: what is its primary purpose? What's not working for you today? Often I like to ask "what do you want to feel when you walk into this room?" We'll discuss how you'd like to work together: would you like to be consulted often as I'm working? I can exercise my own judgement, consult with you often, or create a to-do pile for us to review all at once. And we'll review constraints: Is there anything I shouldn't touch? Any organizers you would like me to use? Anything that must stay or must go?
- How did you get started doing this type of work?
I started helping family and friends with home-related needs: choosing where to hang wall decor, de-cluttering a garage, unpacking after a move, shopping for furniture. I've found that for many people a change in their physical space comes alongside other big life changes like divorce, relocation, preparing for baby. It brings me joy and satisfaction to show up for people in these vulnerable life moments and help them towards their goals. Two big moments in my own life were: - The COVID-19 pandemic changed what I needed from my home, which became a place of work, exercise, relaxation, and cohabitation. - During my divorce I had the opportunity to ask myself what my priorities were for my home, and felt empowered to reconfigure the space to suit my own needs.