Onerent - Bay Area
Onerent - Bay Area

Onerent - Bay Area

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Introduction: Poplar Homes (formerly Onerent) is a tech-enabled property management service. The company manages 2,200+ doors across 10 major metro markets on the West Coast. On Poplar: ✔️Every 9 seconds, someone views a listing. ✔️Every 2 minutes, someone books a tour. ✔️Average maintenance resolution time is 48 hours. Our scale, network and over 50 years of combined experience of our executive team mean we get the job done for you.
Overview

Hired 4 times

Serves San Jose, CA

Background checked

Verified business

180 employees

7 years in business

Social media

Facebook, Instagram, Twitter

This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:

Maintain 6 feet of distance from customers

Wear masks during the job

Wear gloves during the job

Disinfect surfaces touched during the job

Featured Projects

10 photos

Specialties
Management needs

Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Great 4.7

11 reviews

5
82%
4
9%
3
9%
2
0%
1
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Read reviews that mention:


Raymond M.

Onerent is one of the most efficient property management I have gone through!
Apr 9, 2019
Kat H.

I thought this was a much better experience than other rental companies I have worked with. I appreciated the communication and simple to use interface.
Feb 13, 2020
Penelope F.

They were super fast to answer, and their personal attention showed that their business model is very different from other agents.
Sep 10, 2019
Stephanie B.

The Onerent team are all so helpful and they entertain all of my questions.
Feb 3, 2020
Arlene S.

Property Management

Excellent response to calls
Feb 15, 2020
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Business Verified

Onerent - Bay Area verified

Background Check

Charles Hattemer

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    Our pricing varies depending on the service package you want and the location of your rental property(ies). We keep things simple, transparent, and flexible by only charging a leasing fee once a tenant is placed and a monthly fee only while your property is occupied. Other features of our fee structure are: - No lease renewal fees - Worry-free cancellation--terminate in first 90 days with no cost. - Rent guarantee for Poplar qualified residents - $15k eviction protection included. If you refer another property owner to Poplar, you can both get credits towards leasing fees! Contact us to learn more. Discounts are also available if you plan to manage more than 5 rental units with Poplar Homes.

  • What is your typical process for working with a new customer?

    Our Market Development team will reach out to find out more about your needs and discuss pricing/services. Our team will provide a free, non-committal rental analysis report and property management quote. You can contact us through Thumbtack to get started!

  • What education and/or training do you have that relates to your work?

    Our executive team has 50+ years of combined real estate experience and we are licensed in 5 states. Our executives come from some of America's largest property management operations such as American Homes 4 Rent and Vacasa. All members of our team go through rigorous leasing and property management training. We also work with local real estate attorneys and organizations in each market to stay abreast of changing real estate and rental laws.

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