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Elite Rooter San Jose
Elite Rooter San Jose

Elite Rooter San Jose

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Drain problem

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Introduction: We are a small group of highly trained plumbing professionals that are experts with sewer systems. We have a combined 115 years of experience in the plumbing industry and we got together to finally offer a truly exceptional elite experience. We all love what we what do. We are here to solve our clients plumbing issues and have great satisfaction in doing so.
Overview

Hired 32 times

11 similar jobs done near you

Background checked

Verified business

12 employees

4 years in business

Payment methods

Cash, Check, Credit card, Square cash app

Social media

Facebook

Featured Projects

38 photos

  • Replacing Toilet Flange

    Plumbing Drain Repair

Reviews

Customers rated this pro highly for responsiveness, professionalism, and work quality.

Good 4.1

22 reviews

5
68%
4
9%
3
0%
2
14%
1
9%

Read reviews that mention:


Tony W.

Plumbing Pipe Repair

The pipes behind my washing machine was clogged, so dirty water would spill out every time I ran a load. Oscar from Elite Rooter came to diagnose the issue, explained the problem, proposed a fix. It turned out that the pipes were previously incorrectly installed flat rather than at a slope. Oscar came back the next business day and spent 5 hours in the cramped crawl space under the house to make the repairs. Once completed, he showed me photos of the before and after, and included a 7 year warrantee on the work. Overall I was impressed with their professionalism.
Jun 10, 2021
·
Verified
Khanh L.

Plumbing Drain Repair

I needed to clean my shower drain. Elite rooter sent people over the next day. They did a great job and even went down to my craw space to inspect and make sure everything was in order. Highly recommended!
Mar 7, 2020
·
Verified
Debbie A.

Water Heater Repair or Maintenance

The team was Knowledge and explained what they would be doing. The teams were friendly and very polite. I would Recommend them to everyone.
Sep 21, 2020
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Verified
Prajakta B.

Plumbing Drain Repair

Geovany Rebolledo he was assigned to my task. Amazing work done very quickly and smoothly
Dec 5, 2020
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Verified
Stephen L.

Plumbing Drain Repair

Called Elite Rooter a couple weeks ago for a simple job: a couple sinks were slow to drain including the shower. They were quick to reply and good availability. From there that was probably the only positive thing: the plumber they sent was okay/professional. He worked on the shower, started to do some work in the kids bathroom sinks but told me that he can’t complete the job for that sink and will be back on Monday between 9:30am and 11:30am. He didn’t mention anything that he messed up the sink and since it was the day prior to 4th of July we did end up with a leaking sink for 3.5 days! A few hours after he left I went to check the sink wondering what he did and then discovered the leak! Obviously the plumber didn’t mention anything and I spent a lot of times throwing water from the bucket and drying the area where it was slowly leaking. It was a busy weekend so hard to get someone else. Guess what, trying to reach out to them over the long weekend didn’t get me anywhere. On the Monday of course no one did show up between 9:30am and 11:30am. Finally I was able to get someone on the phone, at first they told me they can only send someone 4 hours later, and then after getting a call from someone higher up, magically they could send someone right away. The plumber that came was professional and got the sink fixed. So 👍 for that was good and at least didn’t charge anything for the mess they created. So that plumber get 5 stars in my book. The other plumber get zero star but the company overall get a 2 stars rating because of the over non professional behavior, and slow to reply.
Jul 15, 2020
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Verified
Credentials
Business Verified

Elite Rooter San Jose verified

Background Check

Patrick Patel

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    Elite Rooter charges by the job not the hour so our clients know the price before we start and there are no surprises afterwards. Please ask about coupons that we often have for our drain cleaning services. We always offer 15% discounts for our seniors, military and educators. Coupons/discounts cannot be combined.

  • What is your typical process for working with a new customer?

    We schedule same day appointments as needed or we can schedule at a time and date that works best for you. Once scheduled you will get a call from our technician when they are on their way to your home/business. Upon arrival the technician will diagnose the plumbing problem, communicate with you possible solutions and then if approved by you, the technician will start the work. We do not charge any trip fees and other hidden costs. All estimates are complimentary.

  • What education and/or training do you have that relates to your work?

    Elite Rooter is a state licensed, full service, plumbing company. This means that we have to maintain industry standards to stay licensed. All of our technicians are experienced plumbers, with years of in the field knowledge and are certified. We believe in constant education and training. We have training sessions at our office 3 times a week where we discuss and train on all aspects of plumbing so we can provide a truly Elite experience to our clients.

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