Elite Rooter
Elite Rooter

Elite Rooter

Free service call


Drain problem

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Introduction: We are a small group of highly trained plumbing professionals that are experts with sewer systems. We have a combined 115 years of experience in the plumbing industry and we got together to finally offer a truly exceptional Elite Experience. We are licensed and insured. We all love what we what do. We are here to solve our clients plumbing issues and have great satisfaction in doing so. Please see FAQs below for special pricing.
Overview

Hired 96 times

Serves San Jose, CA

Background checked

Verified business

12 employees

5 years in business

Payment methods

This pro accepts payments via Cash, Check, Credit card, and Square cash app.

Social media

Facebook

Featured Projects

42 photos

  • Drain Cleaning

    Septic System Installation or Replacement

Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Good 4.3

36 reviews

5
75%
4
9%
3
0%
2
8%
1
8%

Read reviews that mention:


pro avatar
Lanetta L.
Nov 1, 2021
·

Hired on Thumbtack

Hired on Thumbtack

They worked and kept me informed from the beginning to the end of the job! The work was exceptional. They did a complete job on the sewer pipes outside and under the house. If it were not for them, my pipes would have been a disaster for me. The pipes were bursting, cracked, rotten, worn out galvanizes pipes. They were very professional and knowledgeable! I received pictures of the before and after! I recommend this company for anyone wanting plumbing work analyzed and done. Eric was the first on the job and he worked tirelessly also answering every question that I had and more. His supervisor Gabe came to answer more questions and explain more details to me. A worker, Chris showed up and the next day a few more workers came. They never stopped until the complete job was finished! I am a very happy customer!! Thank you!

Details: Yes, repair is urgent • Part of a larger issue with the plumbing system • Unpleasant odor • House

Plumbing Drain Repair
pro avatar
Arvind N.
3 weeks ago
·

Hired on Thumbtack

Hired on Thumbtack

Got an issue with the main sewer line and got the line flushed. They were fast to respond and get the work done... Cost was a little bit on higher side.. But work was excellent

Details: Yes, repair is urgent • Multiple drains have issues • Clogging • Slow draining • House

Plumbing Drain Repair
pro avatar
Ben B.
May 5, 2022
·

Hired on Thumbtack

Hired on Thumbtack

Rubin and Gabe arrived on time to investigate a funky smell I experience when the house fan is running. They performed a thorough inspection of my crawl space, ran several faucets to try to find leaks etc.. but ultimately couldn't identify the source of the smell and left without performing any work, but with a promise to get a price for a more detailed test procedure to be performed at a later date. That might sound like a disappointing outcome - but actually it was incredibly refreshing and gave me real confidence because they didn't charge a penny to send 2 guys out (the very next day!) and root around for 30+ minutes, which proved to me that they weren't just out to find "something" to charge me for. Very happy with the service, the guys were super friendly and I would definitely give them a call again.

Details: No, repair is not urgent • Unpleasant odor • House

Plumbing Drain Repair
pro avatar
Shan W.
Mar 30, 2022
·

Hired on Thumbtack

Hired on Thumbtack

We had a leak under the bathroom sink. I found them and asked them to come in to inspect and fix. He came by and found out it was just a loose pipe. He helped us tightened the pipe without charging any fee. So appreciated of his help and I would definitely recommend him.

Details: Yes, repair is urgent • No, the building is not currently flooded • Leaking pipes • Sink • Townhouse

Plumbing Pipe Repair
pro avatar
Tony W.
Jun 9, 2021
·

Hired on Thumbtack

Hired on Thumbtack

The pipes behind my washing machine was clogged, so dirty water would spill out every time I ran a load. Oscar from Elite Rooter came to diagnose the issue, explained the problem, proposed a fix. It turned out that the pipes were previously incorrectly installed flat rather than at a slope. Oscar came back the next business day and spent 5 hours in the cramped crawl space under the house to make the repairs. Once completed, he showed me photos of the before and after, and included a 7 year warrantee on the work. Overall I was impressed with their professionalism.

Details: No, repair is not urgent • No, the building is not currently flooded • Drain issues • Other pipe issue • Washing machine • Part of a larger issue with the plumbing system • Sink • House

Plumbing Pipe Repair
Credentials
Business Verified

Elite Rooter verified

Background Check

Patrick Patel

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    Elite Rooter charges by the job not the hour so our clients know the price before we start and there are no surprises afterwards. Please ask about coupons that we often have for our drain cleaning services. We always offer 15% discounts for our seniors, military and educators. Coupons/discounts cannot be combined.

  • What is your typical process for working with a new customer?

    We schedule same day appointments as needed or we can schedule at a time and date that works best for you. Once scheduled you will get a call from our technician when they are on their way to your home/business. Upon arrival the technician will diagnose the plumbing problem, communicate with you possible solutions and then if approved by you, the technician will start the work. We do not charge any trip fees and other hidden costs. All estimates are complimentary.

  • What education and/or training do you have that relates to your work?

    Elite Rooter is a state licensed, full service, plumbing company. This means that we have to maintain industry standards to stay licensed. All of our technicians are experienced plumbers, with years of in the field knowledge and are certified. We believe in constant education and training. We have training sessions at our office 3 times a week where we discuss and train on all aspects of plumbing so we can provide a truly Elite experience to our clients.

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