I'm so pleased and impressed with the service I received from Chris at Fix Fitness, that I'm writing my first online review ever. Not only was he responsive, punctual, and understanding to my concerns, but he answered all my questions in detail and took the time to explain to me what was wrong with my treadmill, why it broke, and what I should be doing in the future to try to prevent it from happening again. He's extremely knowledgeable and a true professional. Not to mention, he's waaay more affordable than other services out there. When I called him a couple days ago to check out my broken treadmill, I was concerned about hiring someone with enough experience in the field. Even though Fix Fitness has only been in operation for a little over a year, Chris re-assured me that he had been professionally employed in the fitness industry for over 10 years, and has worked on thousands of treadmills. Within minutes of arriving to my house with a big smile on his face, he got to work right away and you can tell he knew his stuff. Less than an hour later, my broken treadmill was running better than it ever had before! Chris came through huge for me and I can't say that I ever doubted his abilities for a second. They really don't make people like Pete anymore. He's super trustworthy, friendly, and an excellent resource for exercise machine repair. I would definitely recommend Fix Fitness for anything to do with gym or fitness equipment in a heartbeat!