- What should the customer know about your pricing (e.g., discounts, fees)?
Discount fees are applied when they become permanent clients and based on how often their frequency/maintenance cleaning services are requested.
- What is your typical process for working with a new customer?
My typical process with a new customer starts with an interview that can be done by a phone call, in person or virtually.
- What education and/or training do you have that relates to your work?
Despite of my 23 years of experience as a Housekeeping/housecleaning, I attended and completed a Certification Butler’s Training at SABA (South Africa Butler’s Academy) and became A certified High End Butler.