Elite Rooter

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Introduction: We are a small group of highly trained plumbing professionals that are experts with sewer systems. We have a combined 115 years of experience in the plumbing industry and we got together to finally offer a truly exceptional Elite Experience. We are licensed and insured. We all love what we what do. We are here to solve our clients plumbing issues and have great satisfaction in doing so. Please see FAQs below for special pricing.

Overview

Hired 346 times

8 similar jobs done near you

Background checked

Verified business

5 employees

7 years in business

Payment methods

This pro accepts payments via Cash and Credit card.

Social media

Facebook, Instagram

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2021

Featured Projects

59 photos

In Home Estimate
Plumbing Drain Repair
Drain Cleaning Special
Garbage Disposal Installation
Drain Cleaning
Toilet Installation or Replacement

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Good 4.2

82 reviews

73%

16%

Read reviews that mention:

Carlos L.

Feb 27, 2024

Hired on Thumbtack

I had an emergency with a clogged toilet when I couldn't fix the issue myself; that's why I relied on Thumbtack, and they paired me with Elite Rooter. Melissa at Elite Rooter was able to schedule me that afternoon, and within 1.5hrs Daniel was here to help me! He was able to help guide me to fix the clogged plumbing but also pointed out that it may be time for me to retrofit the old sewage piping. My experience with Elite was top-notch, and I would recommend their service.

Details: Clogged toilet or drain • Bathroom • Toilet • Condo/Apartment

Elite Rooter's reply

Thank you so much for taking the time to share your experience with Elite Rooter. We're thrilled to hear that Melissa and Daniel were able to promptly address your emergency with the clogged toilet and provide you with top-notch service. It's our mission to not only resolve immediate plumbing issues but also to ensure the long-term functionality and efficiency of your plumbing system. We're glad that Daniel was able to not only assist with the immediate problem but also offer valuable insight regarding potential upgrades to your sewage piping. We greatly appreciate your recommendation and are grateful for the opportunity to serve you. Should you require any further assistance or have any questions in the future, please don't hesitate to reach out to us. Thank you again for choosing Elite Rooter. Warm regards, Melissa

Emergency Plumbing

Rhee b.

Dec 22, 2023

Hired on Thumbtack

What we thought would be a simple snake if the drain turned into a huge project. We had just moved in to our new home, and having family over for Thanksgiving tasked our sewer so much that we had backflow into the bathtub! Our home warranty couldn’t get anyone out so we chose Elite based on their Thumbtack reviews. I’m glad we did! The pipe had collapsed where the original pipe met the newer clay pipe, and we discovered that the entire sewer line was too low, that it was leaking raw sewage under the house and had been for years (seriously, the photos were ewww!). Pablo and his team explained every option, sent detailed notes and pictures, showed up promptly when they said they’d arrive, and reattached temporary lines each night. Even though we had a massive trench dug through our front lawn, by the time they left, you’d never know it. Replaced every bit of the sewer lateral and all connections, lifted it up 4 inches, strapped it correctly, trenched and ran the new lateral around my favorite tree (the old one ran under it), and tunneled under our fence to the original collapsed pipe they dug out from our driveway. Here’s the kicker - each night one of the team would carefully wrap the exposed roots of my favorite tree so that it would lessen the shock. Both my husband and I were incredibly thankful that we had this team. You could tell they cared about what they did and took pride in their results. Yes it was expensive and unexpected (the building inspector only put “possible evidence of a past leak” in the report - yeah no), but we won’t have to worry about flushing for decades and a trusted rooter/plumber we can call on without hesitation.

Details: Yes, repair is urgent • Clogging • House

Elite Rooter's reply

Thank you so much for sharing your detailed and positive experience with Elite Rooter! We're grateful that you chose us to address the unexpected and complex sewer issues in your new home, especially during the Thanksgiving holiday. It's wonderful to hear that Pablo and our team provided exceptional service, explaining all the options, sharing detailed notes and pictures, and ensuring you were well-informed throughout the process. We understand the challenges you faced, and we're pleased that we could resolve the issues efficiently and with care. Your kind words about the team's professionalism, attention to detail, and the extra care they took with your favorite tree mean a lot to us. We strive to not only solve plumbing problems but also to do so with a customer-focused and considerate approach. We appreciate your understanding of the unexpected nature of the project and your trust in Elite Rooter. If you ever have further questions or need assistance in the future, don't hesitate to reach out. Thank you for sharing your experience, and we're here for you whenever you need us.

Plumbing Drain Repair

Jairo B.

Oct 29, 2023

Hired on Thumbtack

The folks from Elite Rooter came to our house to fix a couple of issues in our bathrooms and replace our toilets with dual flush toilets. They ran into some unforeseen issues while performing the work due to damage that had occurred as a result of the plumbing being so old. They explained and documented the issues as they encountered them and worked with us to find the most efficient and economical way to fix the problem. They were very professional and their expertise saved the day! We highly recommend this company as we believe they are honest and very knowledgeable.

Details: No, repair is not urgent • Multiple drains have issues • Slow draining • Other issue • Unpleasant odor • House

Elite Rooter's reply

We sincerely appreciate your fantastic review of Elite Rooter and the experience you had with our team. Your feedback means a lot to us, and we're delighted to hear about your positive experience. It's not uncommon for older plumbing systems to present unexpected challenges, and we're glad that our team was able to handle the situation with professionalism and expertise. We believe in transparency and clear communication, which is why our team explained and documented the issues they encountered during the work. We always strive to find the most efficient and cost-effective solutions for our valued customers. Your kind words about our honesty and knowledge are truly appreciated. It's our goal to provide the best service possible, and your recommendation means a lot to us. We're grateful for your trust in Elite Rooter, and we're here to assist you with any future plumbing needs you may have. Thank you again for choosing us, and for sharing your positive experience. We look forward to being your trusted plumbing service provider in the future.

Plumbing Drain Repair

D. Michael P.

Aug 18, 2023

Hired on Thumbtack

Incredible. This is the first time that I actually had a plumber come in and be completely honest with me. Elite Plumbing has all of my plumbing business for the rest of my life. This afternoon, Daniel came in to look at my leaking toilet and my slow-draining tub. He showed me where the tub was running fine. He then looked in the toilet and said there was just one small part that needed to be replaced. I asked him if he had that part, and he said, “No, but that I could go to Home Depot and get one.” I looked it up on Amazon, and it cost $15. When Daniel got ready to leave, I said, ”So how much?” He said, ”No, no, no, I didn’t really do anything. I just checked it all out.” I said, ”Do I have a service fee? He said, ”No, no. I just wanted to be honest with you.” Wow. I felt like I was in the movie, “A Mircle on 34th Street.” Now I know why Macy’s got a lot of press out of that movie. I am going to make sure to let the over 350 homeowners in our complex know about this experience. When I have plumbing issues in the future, I will believe and trust Eleit Plumbing. Thank you, Danial and Elite Plumbing. PS: and when you need roller skates, “Get’um at Gimbals.”

Details: Yes, repair is urgent • Only one drain has issues • Slow draining • Condo/Apartment

Elite Rooter's reply

Thank you so much for taking the time to share your incredible experience with Elite Rooter! We are truly honored by your kind words and the trust you've placed in us. Your feedback is a testament to the dedication and honesty we strive to provide to all of our customers. We're thrilled that Daniel was able to address your plumbing concerns with honesty and transparency. Our team believes in delivering solutions that are genuinely needed, and it's heartening to know that Daniel's approach left a positive impact on you. We're proud to have earned your trust and your future business. Your comparison to the movie "Miracle on 34th Street" brings a smile to our faces and reinforces our commitment to providing exceptional service. We're grateful for the opportunity to serve you and appreciate your intention to spread the word about your positive experience to your community. Thank you for choosing Elite Rooter and for entrusting us with your plumbing needs. Should you ever require assistance in the future, please know that we're here to help. Warm regards, Melissa

Plumbing Drain Repair

Helen F.

Aug 2, 2023

Hired on Thumbtack

Daniel arrived early to fix the leak in my master bathroom. He carefully assessed the problem and found a hole in the sink pipe just before it entered the wall under the sink. I would never have found it. He went and got the materials to replace the old metal pipes with more durable plastic ones and once done, clearly demonstrated that the problem was fixed. I was most impressed by his offering to go into the crawl space under the house to make sure there were no other leaks. He took photos and let me know exactly what he found. Great job! Thank you Daniel!

Details: Yes, repair is urgent • No, the building is not currently flooded • Leaking pipes • Sink • Toilet • House

Elite Rooter's reply

Thank you so much for sharing your fantastic experience with Daniel from Elite Rooter! We are delighted to hear about the outstanding service he provided while fixing the leak in your master bathroom. Our team takes great pride in our technicians' skills and dedication to solving plumbing issues efficiently. It's wonderful to know that Daniel carefully assessed the problem and identified the hidden hole in the sink pipe, which might have gone unnoticed otherwise. His expertise and attention to detail played a crucial role in ensuring the problem was correctly diagnosed and addressed. We believe in using high-quality materials for our repairs, and we're glad that Daniel replaced the old metal pipes with more durable plastic ones, providing a lasting solution to your plumbing concern. It's essential for us to leave our customers with not only a fixed issue but also the confidence that it won't recur. Daniel's willingness to go above and beyond by inspecting the crawl space under the house for any other leaks speaks volumes about his commitment to thoroughness and customer satisfaction. We believe in being transparent with our customers, and providing you with photos and detailed explanations of the findings is a testament to our dedication to excellent service. We're truly grateful for your kind words, and we'll be sure to pass along your appreciation to Daniel for a job well done. Your satisfaction is our ultimate goal, and we're thrilled to have met your expectations. If you have any more plumbing needs or questions in the future, please don't hesitate to reach out to us. We're here to assist you with any concerns you may have. Once again, thank you for choosing Elite Rooter and for placing your trust in our services. We're honored to have had the opportunity to serve you Best regards, Melissa

Plumbing Pipe Repair

Credentials

Business Verified

Elite Rooter verified

Background Check

Patrick Patel

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Elite Rooter charges by the job not the hour so our clients know the price before we start and there are no surprises afterwards. Please ask about coupons that we often have for our drain cleaning services. We always offer 15% discounts for our seniors, military and educators. Coupons/discounts cannot be combined.
What is your typical process for working with a new customer?
We schedule same day appointments as needed or we can schedule at a time and date that works best for you. Once scheduled you will get a call from our technician when they are on their way to your home/business. Upon arrival the technician will diagnose the plumbing problem, communicate with you possible solutions and then if approved by you, the technician will start the work. We do not charge any trip fees and other hidden costs. All estimates are complimentary.
What education and/or training do you have that relates to your work?
Elite Rooter is a state licensed, full service, plumbing company. This means that we have to maintain industry standards to stay licensed. All of our technicians are experienced plumbers, with years of in the field knowledge and are certified. We believe in constant education and training. We have training sessions at our office 3 times a week where we discuss and train on all aspects of plumbing so we can provide a truly Elite experience to our clients.

Elite Rooter

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