Belong
Belong

Belong

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Introduction: Designated & operating in full as an essential business. Interested in renting your home out? We have someone to love it. Belong blends brilliant customer service, intuitive software design, and caring in-house maintenance to create an experience that delights home owners and residents alike. We place happier, vetted residents sooner, offer guaranteed maintenance, and back our homes with a $1 million dollar property protection plan. Interested? Don't be shy about giving us a call or shooting us a message by email, text, or chat!
Overview

Hired 6 times

Serves San Mateo, CA

Background checked

50 employees

8 years in business

Payment methods

Cash, Credit card, PayPal, Square cash app, Venmo

Social media

Facebook, Twitter

Featured Projects

12 photos

Specialties
Management needs

Reviews

Customers rated this pro highly for responsiveness, work quality, and professionalism.

Excellent 4.9

10 reviews

5
90%
4
10%
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Read reviews that mention:


Ben R.

Finally. I’ve gone through too many property managers to finally get to Belong. I don’t think it’s that tough to be professional in this line of work but my experience told me otherwise. Belong did a great job finding a tenant, and taking care of my home overall. I’m a big fan and look forward to giving them my next house to manage if I continue to buy in the Bay Area.
Dec 31, 2018
John B.

These guys are just starting out, but already I can tell they're on to something. Blown away so far with the level of service they provide, and the quality of work they do when something needs to be fixed or attended to. My tenants love them as well, which no one ever says about a property manager, but they wrote me to tell me so. They provide great tools as well that they built as the startup they are. Has been a pleasure to work with David and Jordan on their team, and Francisco as well has done an awesome job. Can't recommend them enough.
Dec 17, 2018
Robert W.

My wife and I are both very pleased with your excellent management of our rental home in the Bay Area. We now see Belong as a part of our internal team because we know you have our back. When ever I ask for anything, they are right on it. Also, shout out to David and Jordan who’ve done a great job walking me through the process and making sure all my needs were met. Belong has gone far above and beyond for us, meeting service people, checking on property, offering great suggestions. I have total confidence in their service. Great follow through and terrific communication.
Dec 4, 2018
Sylvia C.

Property Management

I was excited about working with Belong because they really seemed interested in helping me find someone else to love my home. I was told that they have someone on call all the time to answer emails so they can be super responsive. However, I’ve found that my messages go unanswered for half the day and a lot of information that I was asked to provide is asked about again by others who are working on the team, which is frustrating and inefficient. Update: Belong found wonderful tenants for my condo - they sent me a write-up describing their backgrounds and how much they seemed to like the space when they first saw it. I got a picture of them looking very excited and celebratory and it's been all quiet on the western front since then, just how I want it to be! I sourced a tenant myself last year and it was a nightmare. She was constantly late with the rent and I received numerous reports from the HOA about rule violations. Suffice it to say, it came down to the vetting process. Because I was desperate to get a tenant in ASAP, I let some things slide that I probably shouldn't have. Belong's process seems very thorough and the fact that they send funds to my account on the 1st of the month (before they even potentially have received rent from the tenants) speaks to their confidence in that process.
Oct 11, 2019
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Verified
Ashley R.

I love how Belong is obviously building for the long term. They are a truly different kind of company that I recommend to any homeowner that’s concerned about having the right management for their home.
Dec 4, 2018
Credentials
Background Check

David Danesh

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    At Belong, we take the management of your home very seriously. We focus on serving homeowners who truly care about the home they are renting out. Just like you. We offer two distinct programs for homeowners. Guaranteed and Upfront. With Belong Guaranteed you: 1. Sign, hand us the keys and start getting rent immediately, regardless of vacancy. 2. Are guaranteed to get rent every 1st of the month. 3. Have a 6-month, no questions asked, money-back guarantee. 4. Pay 8% management fee. 1/3 month placement fee. No markup on maintenance, ever. With Belong Upfront you: 1. Sign, hand us the keys and start getting rent immediately, regardless of vacancy. 2. Get a full year of rent upfront as soon we find someone who loves your home. 3. Have a 6-month, no questions asked, money-back guarantee. 4. Pay 12% management fee. 1/3 month placement fee. No markup on maintenance, ever. Some may call this property management. We call it Belong.

  • What is your typical process for working with a new customer?

    1. The Visit: We'll get to know each other and your home, and capture a few key data points to power our pricing and recommendations. 2. The Recommendations: Leave nothing on the table. Based on our visit and market data, we'll make recommendations around pricing and improvements that maximize the long term value of your home. 3. The Prep'n'Shoot: We'll make your home sparkle, capture data on every nook and cranny, and do our best-in-class multimedia shoot. All to attract the best residents. 4. The Broadcast: With the power of our network, your home is seen everywhere. We'll cast a wide net, screen every application thoroughly, and do personal interviews with the best candidates to find the perfect fit.

  • What education and/or training do you have that relates to your work?

    We are a team of experienced professionals backed by venture capital firm Andreessen Horowitz and the former CFO of Blackstone, one of the world's largest private equity firms. Our founders are MIT and Stanford graduates. One of our distinctive offerings is the Belong Pros. They are full-time maintenance technicians that take care of your home at the click of a button. We provide ongoing training and development for our Belong Pro team. This includes technical skills and customer support. Our Belong Pro screening process: - Rigorous application process: includes technical exams, onsite interviews, and on the job assessments - Vetted for quality and reputation: we only accept seasoned maintenance technicians, and conduct background checks, criminal record checks, and drug screenings. - World Class Customer Experience: veterans in customer-facing experience and ongoing training and development. Belong is a licensed Real Estate Broker, California Department of Real Estate license #02082345.

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