If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
At Water Heater Boys, we keep it simple: fast response, honest pricing, and clean, professional installs done right the first time. We specialize only in water heater replacements and installations—that means no distractions, no upsells, just reliable hot water solutions you can count on.
Whether it’s a standard tank or tankless system, we show up ready to work, respect your home, and stand by our work with integrity. We’re local, we’re responsive, and we’re not leaving until the job’s done right.
Overview
Current Top Pro
Hired 27 times
Serves San Mateo, CA
Background checked
11 employees
1 year in business
Business hours
SunClosedMon7:00 am - 5:00 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, Venmo, and Zelle.
Services offered
Type of water heater
Gas tank
Electric tank
Gas tankless
Electric tankless
Property type
House
Condo/Apartment
Townhouse
Business
Projects and media
Projects and media
Reviews
Customers rated this pro highly for responsiveness, work quality, and punctuality.
Exceptional 5.0
13 reviews
5
100%
4
0%
3
0%
2
0%
1
0%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Ashish r.
Aug 21, 2026
•
Hired on Thumbtack
Waterheater boys were prompt and highly responsive to my questions and my urgent need. They gave me a competitive quote almost right away and followed through the very next day. I was pleasantly surprised by how quickly and hassle free the entire process was. Leonardo in particular was very good at being in touch constantly on the phone to guide me through the whole thing.
Details: Yes, the location has an existing heater • Gas tank (standard) • I would like to discuss with the professional • House
Water Heater Boys's reply
Thank you Ashish for the 5 Star Review!
Water Heater Installation or Replacement
Mark R.
Jan 20, 2026
•
Hired on Thumbtack
WaterHeater Boys replaced my gas waterheater with a heat pump waterheater for me, and I couldn't be happier! They clearly know about heat pumps, and answered all my questions. They were very responsive throughout the process. The new unit is working great, and is very efficient.
My install was a little complicated, because the new unit didn't quite fit. Djaya and Tyrone came up with a great solution, and got it done quickly and with high quality. They handled the construction, painting, electrical work, and installation. Everything was permitted, and passed inspection without issues.
Details: Yes, the location has an existing heater • Electric tank • I would like to discuss with the professional • House
Water Heater Installation or Replacement
Annalissa H.
Feb 23, 2026
•
Hired on Thumbtack
They were very efficient with the installation and did a great job setting up the new unit and cleaning up. When the discovered my old link up didn’t fit they picked up a new one that same day and completed the installation. I would work with them again.
Details: Yes, the location has an existing heater • Electric tankless • I would like to discuss with the professional • House
Water Heater Boys's reply
Thanks Annalissa for the review! Glad we were able to complete the install on a quick turnaround.
Water Heater Installation or Replacement
Bianca S.
Nov 14, 2025
•
Hired on Thumbtack
These folks were great. They did a same day replace / install of my waterheater. Customer service was extremely responsive. Manager came next day to review the work and ensure it was done correctly.
Details: Yes, the location has an existing heater • Gas tank (standard) • I would like the pro to buy the water heater • House
Water Heater Installation or Replacement
Jenner B.
Jun 1, 2025
My shower had weak water pressure so I contacted Dustin at WaterHeater Boys for help and he came and helped fixed my problem!
I was expecting to pay hundreds $$$ because I thought it was a plumbing issue or waterheater issue... but Dustin saved me $$$ because he was very methodical in his diagnosis so he found the precise problem.
It was Saturday morning, and I wanted to get my chores done because I had plans in the evening. Dustin came out within the hour! On a weekend! He tested all my faucets, the main water line, before checking inside. Eventually he found the source of the problem was a dirty shower head.
Thanks Dustin and the WaterHeater Boys!
Water Heater Boys's reply
Thank you so much for the kind words and detailed review! We’re thrilled to hear that Dustin was able to pinpoint the issue quickly and save you from unnecessary costs. We pride ourselves on honest, efficient service, and it means a lot that you noticed. Weekend calls can be tough, but we’re always happy to help when we can — especially when it means helping someone get back to their weekend plans. Thanks again for choosing Water Heater Boys!
— Joey & the WHB Team
Credentials
Background Check
Joseph Grooms
FAQs
What is your typical process for working with a new customer?
We start with a quick phone call or form submission to understand the issue or request. From there, we offer honest guidance—whether it’s a replacement, repair, or upgrade. Once we confirm the job, we schedule promptly, show up on time, and make sure the work is done cleanly and efficiently. We’ll walk you through everything before and after the job to ensure you’re confident and satisfied.
What education and/or training do you have that relates to your work?
Our lead techs are trained and experienced in residential and commercial water heater installation, with up-to-date knowledge of city code requirements. We’ve handled everything from basic 40-gallon swaps to high-efficiency tankless upgrades, and we keep current on the latest products from top brands like Bradford White, Rheem, and Navien.
How did you get started doing this type of work?
We’re a family-run business that started helping neighbors with water heater issues around the Bay Area. What began as word-of-mouth work quickly grew into a licensed operation focused solely on water heaters—because we know how important hot water is, and we’re really damn good at it.
