What should the customer know about your pricing (e.g., discounts, fees)?
Pricing varies based on how extensive the request is. For editing, cost will vary if it's per page or per hour. For consulting on websites or social media, I can charge an hourly rate or a flat fee, again depending on the goals of your project. When you have more specific needs, I will probably charge a flat rate. For more exploratory projects (e.g. "I need some new content for my website"), I will most likely work hourly. When I give you a quote, I'll try to pre-assess what would make the most sense for your project, so it helps to give me as many details as possible as to what you would like to get out of our partnership! I generally provide one example page of text or content, and then after approval I work on the full project. If at that point it seems that our visions do not align, I charge a 50% kill fee.
What education and/or training do you have that relates to your work?
I regularly take classes and trainings in a variety of areas, not just writing and editing. Recently I became certified as an indoor cycling instructor!
How did you get started doing this type of work?
I've been a writer for as long as I've been a reader - possibly even longer, since I dictated stories to adults before I knew how to hold a pen. Becoming a librarian took a combination of finding a master's degree program that also offered a second master's in library science, plus reading a great book about librarians, and knowing that it would put me into an environment that had an abundance of books and other media, which I love! It's allowed me to be passionate, critical, and creative when it comes to books and texts.
What types of customers have you worked with?
I can provide reports on scripts and novels, especially those aimed at children or young adults. I am also relied upon often to do a combination of copyediting and general editing with academic papers and school assignments. I also help people design webmaps and development plans for websites and have experience with many different website platforms, though my preferred platform is Wordpress.
What questions should customers think through before talking to professionals about their project?
Librarians don't read on the job. That's off-the-clock, required professional development! On the job, I must be able to answer all sorts of questions at the drop of a hat and ready to teach people how to use technology or do better research and Google searches. I have specialized knowledge that means I search more efficiently and effectively than laypeople without my training.