FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is based more on a "by-the-job" basis than on an hourly basis. Discounts for seniors, non-profits and others, also "bulk hour" and retainer/maintenance contract deals. Higher rates for complex networks and businesses, lower rates for tutoring and home users. Hourly rates can be very misleading as many shops charge a one or two hour minimum anyway. By the job pricing makes more sense generally!
- What education and/or training do you have that relates to your work?
Constantly updating with the technology.
- What types of customers have you worked with?
Software and hardware reconfiguration, new computer and server setups, backup setups, maintenance, wireless and router configuration, virus/spyware removal and prevention, training/teaching/tutoring.