FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We believe in honest, upfront pricing with no surprises. You’ll always get a clear diagnosis and quote before any work begins. We proudly offer discounts for veterans, seniors, and first-time customers as our way of giving back and saying thank you for choosing a local family business.
- What is your typical process for working with a new customer?
We make repairs stress-free: • First, we gather details • When we arrive, we inspect and explain exactly what’s needed • With your approval, we repair right away and test everything for safety You stay informed at every step — no pressure, no hidden costs.
- What education and/or training do you have that relates to your work?
Our skills come from years of certified training combined with knowledge passed down through our family business. We take pride in our craftsmanship — and we only employ trained professionals who meet our high standards. Our expertise ensures your door operates safely and smoothly for years to come.