FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is a testament to the exceptional care & expertise I bring to every visit. Reflecting years of experience, comprehensive training (including Pet CPR), & a dedication to top-tier service, these rates ensure the utmost quality for your beloved pets. While pricing remains steadfast, I occasionally delight my Instagram followers (@jwalkingpetcareservices) with exclusive promotions or flash discounts, adding even more value to already exceptional services. I proudly collaborate with small businesses, shelters/rescues, & pet supply stores, extending discount flyers to new clients as a token of appreciation. If you know of any local establishments in SCV that would benefit from such a partnership, I welcome the opportunity to connect & extend discounts to their clientele. I am committed to delivering unmatched care at competitive prices. Your pet's happiness & well-being are my priority.
- What is your typical process for working with a new customer?
At J Walking Pet Care Services, the policy is to ensure that you & your furry friend(s) feel completely at ease with every step of the booking process! Once the Client has received a personalized service quote through Thumbtack, J Walking Pet Care Services will guide through booking a complimentary New Client Consultation. Whether a virtual chat or an in-person meet-up, this brief 15-minute introduction is a great chance to ask questions, iron out schedules, discuss home entry methods, & set up a payment plan! Following the Meet & Greet consultation, J Walking Pet Care Services will provide the Client with an informed consent contract for digital signing. This step ensures that everyone is fully informed & in agreement before commencing services. Once the contract is signed & service dates are confirmed, the Client can maintain communication via text or email to schedule future appointments, as we believe that staying connected is crucial for the well-being of your animal(s)!
- What education and/or training do you have that relates to your work?
My journey in the professional pet care industry has been a diverse & enriching one, spanning over two decades. I've had the opportunity to explore various niches, from the retail side in pet food stores, to the heartwarming world of rescue. I've also delved into unique areas such as pet nutrition, pet photography, & even the fascinating world of pet cannabis. This breadth of experience has given me a well-rounded understanding of the industry & a deep appreciation for the diverse needs of our furry friends. My expertise extends beyond dogs and cats; I've cared for farm animals like goats, donkeys, & horses, small exotics such as chinchillas & rabbits, & the vibrant plumage of exotic birds like conures & macaws. Complementing my hands-on experience, I'm committed to lifelong learning. Currently in the final year of a university master's degree program, I actively seek out continuing education opportunities in animal health, nutrition, wellness, & healthcare whenever I can! Highlighted in my repertoire are certifications as an Advanced Canine Nutrition Specialist and Raw Dog Food Nutrition Specialist from Dogs Naturally, a testament to my dedication to ensuring optimal health & holistic well-being for every furry friend I encounter.