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Licensed
This pro has verified their business license with Thumbtack.
Drain problem
Online now
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About
We are a small group of highly trained plumbing professionals that are experts with sewer systems. We have a combined 115 years of experience in the plumbing industry and we got together to finally offer a truly exceptional Elite Experience. We are licensed and insured. We all love what we what do. We are here to solve our clients plumbing issues and have great satisfaction in doing so. Please see FAQs below for special pricing.
Overview
Hired 73 times
4 similar jobs done near you
Background checked
License verified
8 employees
21 years in business
Business hours
SunClosedMon6:00 am - 7:00 pm
Payment methods
This pro accepts payments via Cash, Check, and Credit card.
Credentials
License verified
Multi-state National Account - Ask Pro about exact licensing
License state: DC
Background checked
Passed by Patrick Patel on Feb 2, 2024.
Services offered
Drain problem
Repair urgency
I work on non-urgent repairs
I work on urgent repairs
Property type
House
Condo/Apartment
Townhouse
Business
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, responsiveness, and work quality.
Good 4.3
54 reviews
5
78%
4
4%
3
2%
2
5%
1
11%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Gregory H.
Jul 22, 2026
•
Hired on Thumbtack
Elite Rooter provided excellent service. The technician arrived 15 minutes early and got right to work with the preliminary inspection. Quote took 10 minutes and actual repair time took 45 minutes. He provided feedback how often I should replace the parts on my toilet. He was very professional in his performance of required tasks.
Details: 1 toilet • Municipal water (most common) • Condo/Apartment
Elite Rooter's reply
Thank you so much for the wonderful review! We’re thrilled to hear that you had an excellent experience with Elite Rooter. We’re glad our technician arrived early, got right to work, and was able to complete the inspection, provide a clear quote, and finish the repair efficiently.
We also appreciate you recognizing his professionalism and the helpful maintenance advice he provided regarding your toilet. Our goal is always to provide efficient, thorough service while making sure our customers understand the work being done and how to keep their plumbing running properly.
Thank you for choosing Elite Rooter and for taking the time to share your experience. We truly appreciate your business!
Toilet Repair
Kaleb R.
Aug 6, 2025
•
Hired on Thumbtack
Elite Rooter helped replace a drain pipe, stopper, and clean the drain all within an hour. Showed up exactly when they said they would. Fair pricing.
Details: No, repair is not urgent • Only one drain has issues • Slow draining • Leaking (problem area known) • Townhouse
Elite Rooter's reply
We’re glad to hear you had a great experience with our plumbing service and that we were able to fix your drain pipe. Your review made our day, Kaleb! Providing excellent service is always our top priority. If there's anything we can do to assist you further, let us know. Thanks for choosing Elite Rooter.
Plumbing Drain Repair
Sonya C.
Nov 12, 2025
•
From Google
I called this afternoon and they came out the same day to fix our plumbing issue. Andrew was very thorough when he came out to help us. He made sure that everything was running and fixed before he left. I thought it was gonna be so expensive and they proved me wrong! I appreciate everything!
Elite Rooter's reply
Thank you for taking the time to share your positive experience with our service, Sonya. We're delighted to hear we met your expectations by resolving your plumbing issue promptly the same day. We are especially proud to hear about Andrew's excellent work and thoroughness. We strive to provide efficient, high-quality service at a fair price, and your feedback is a great affirmation of our hard work. Thank you for trusting us. Please don't hesitate to reach out if you have any other plumbing needs.
Beloved O.
Sep 12, 2025
•
From Google
Had been suffering with a backing up toilet and shower Mike and the guys cleared the clog in no time and did a camera inspection to show me where the underlying problem was. Thankful to have functional plumbing again. My poor wife was having to go to her sister's to shower.
Elite Rooter's reply
Thank you, Beloved, for your kind words! We're glad Mike and the team could resolve the clog quickly and get your plumbing back to normal. On behalf of our team at Elite Rooter, we appreciate you taking the time to leave a review and letting us know we’re on the right track.
Miguel U.
Apr 30, 2025
•
From Google
They did a great job on fixing my main drain from my house. They are very professional and courteous to their customers. I definitely will recommend them for future plumbingrepairs.
Elite Rooter's reply
Thank you, Miguel, for your kind words and for recommending us; we're glad to hear you had a positive experience with our team!
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Elite Rooter charges by the job not the hour so our clients know the price before we start and there are no surprises afterwards. Please ask about coupons that we often have for our drain cleaning services. We always offer 15% discounts for our seniors, military and educators. Coupons/discounts cannot be combined.
What is your typical process for working with a new customer?
We schedule same day appointments as needed or we can schedule at a time and date that works best for you. Once scheduled you will get a call from our technician when they are on their way to your home/business. Upon arrival the technician will diagnose the plumbing problem, communicate with you possible solutions and then if approved by you, the technician will start the work. We do not charge any trip fees and other hidden costs. All estimates are complimentary.
What education and/or training do you have that relates to your work?
Elite Rooter is a state licensed, full service, plumbing company. This means that we have to maintain industry standards to stay licensed. All of our technicians are experienced plumbers, with years of in the field knowledge and are certified. We believe in constant education and training. We have training sessions at our office 3 times a week where we discuss and train on all aspects of plumbing so we can provide a truly Elite experience to our clients.
