FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We believe in transparent pricing with no hidden fees. Our $49 AC Tune-Up includes a No Breakdown Guarantee, and we offer full system replacements starting at just $99 per month with approved credit. We also provide free second opinions and a price-beat guarantee on comparable bids. Diagnostic fees may apply but are always disclosed upfront.
- What is your typical process for working with a new customer?
We start with a friendly consultation to understand your needs, whether it's a repair, replacement, or new installation. Our technician will clearly explain the issue, offer solutions, and provide upfront pricing. If a replacement is needed, we help you find the most efficient system for your home and budget—including financing options. From there, we schedule and complete the work with minimal disruption to your day.
- What education and/or training do you have that relates to your work?
Our team comprises licensed HVAC professionals with extensive field experience and certifications in high-efficiency systems, refrigerant handling, and smart home integration. We continually train on the latest technologies to stay ahead of the curve and deliver solutions that are both effective and energy-conscious.