FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Ontime Appliance Repair, we keep things clear and fair. Our service visit and diagnosis fees usually range from $65 to $125, depending on your appliance and the complexity of the issue. We're open to discounts whenever possible to help you save money while ensuring quality service.
- What is your typical process for working with a new customer?
When you call us, we'll schedule a visit from one of our technicians. They'll carefully check your appliance and give you a cost estimate for the repair. If you agree to the repair, we won't charge for the visit. You only pay for the parts and labor.
- What education and/or training do you have that relates to your work?
Our technicians have completed a specialized training program in appliance repair and are certified by top brands. While we're not factory-authorized, our expertise ensures quality service for all your repair needs.