FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing reflects very comprehensive care. We don’t want to add ticky tack charges but instead want to be empowered to give the pool what it needs to be in top shape. A low price typically means a base fee with every pound, ounce, and drop of additives coming at a charge.
- What is your typical process for working with a new customer?
We want to find the reason why a homeowner is making a change. Lack of communication? Consistency? Shoddy work? Once we know what is important to the homeowner we want to highlight our approach that earns their trust. After a few weeks of rebalancing and proper service we want to show a homeowner the difference conscientious care makes.
- What education and/or training do you have that relates to your work?
Years of field installation experience and continuing yearly installation education courses offered directly by Pentair, Hayward, and Jandy. CPO certified and insured.