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WATER’S FAULT Restoration
WATER’S FAULT Restoration

WATER’S FAULT Restoration

Contact for price
Cleanup and restoration services
Source of water damage
Location of water damage

Responds in about 20 min

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If you hire this pro, you’re covered by a money-back guarantee. Learn more

Introduction
We are glad to offer Water Damage and Mold Mitigation. We do offer Plumbing repairs only if it is a part of water damage/mold project we are hired for. 💧 Water Damage Certified. 🦠 Mold Certified. 🌎 EPA certified. 🪪 Licensed and Insured. Professional contractor in Bay Area. 10+ years experience Clean and quick work On time Full service water damage and mold mitigation. For reconstruction, we will refer you to our approved and trusted licensed vendors. Terms and conditions apply.
Overview

Hired 19 times

1 similar job done near you

Background checked

License verified

5 employees

11 years in business

Business hours

SunClosedMon8:00 am - 5:00 pm

Payment methods

This pro accepts payments via Cash, PayPal, Venmo, and Zelle.

Social media

Facebook, Instagram

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

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2024

Projects and media

224 photos

Projects and media

224 photos

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Exceptional 5.0

23 reviews

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Read reviews that mention:

pro avatar
Royce R.
Jan 15, 2025
·

Hired on Thumbtack

Hired on Thumbtack

Would recommend this team to anyone, although I hope you never need their services! They responded very quickly and got to work within a day; quarantining the affected spaces with zipper walls, demolishing the waterlogged drywall, and setting up dehumidifiers and fans. They checked on the drying progress regularly, and got mold tests from an independent party towards the end of the job. They also worked with our insurance adjuster, which was a huge help.

Details: Garage • Leaking appliance like dishwasher or washing machine • Dry and dehumidify • Assess moisture damage • Restore area

WATER’S FAULT Restoration's reply
Royce, we're grateful for your positive feedback! We understand the disruption that water damage can cause and truly appreciate your trust in Water’s Fault to handle this challenging situation. We are pleased that our approach, which included containment measures and thorough drying, met your expectations. Not only that, but we also value the opportunity to assist you in navigating the insurance claims process. We hope you will never encounter another water damage situation again.
Water Damage Cleanup and Restoration
pro avatar
Mike S.
Jun 11, 2024
·

Hired on Thumbtack

Hired on Thumbtack

Details: Bathrooms • Garage • Restore area • As recommended by professional

WATER’S FAULT Restoration's reply
Water Damage Cleanup and Restoration
pro avatar
Morgan M.
Jul 23, 2023
·

Hired on Thumbtack

Hired on Thumbtack

I recently had the unfortunate experience of dealing with water damage caused by my upstairs neighbor's burst pipe. It resulted in extensive damage to the ceiling in my bathroom and my beloved hardwood floors. Thankfully, I hired Waters Fault, and their exceptional service and professionalism made the entire process smooth and stress-free. From the moment I contacted them, Mike, the project manager, demonstrated a high level of expertise and efficiency. He started by conducting a thorough assessment of the damage, meticulously documenting every detail and moisture-related concern. This comprehensive report played a crucial role in dealing with my insurance company, as it allowed them to fully comprehend the extent of the issue, paving the way for a smooth claims process. Navigating through the complexities of a liability insurance claim was a daunting prospect for me, but Mike's support was nothing short of amazing. He patiently explained the entire process, guiding me through the necessary steps and setting clear expectations. Thanks to his expertise, I felt more confident and assured throughout the insurance negotiations. After the initial assessment, Waters Fault swiftly began the process of drying out the affected areas. It took a total of seven days, during which dehumidifiers and fans were employed in a containment area to ensure complete drying. Mike's regular visits to monitor the progress and provide updates were reassuring and highlighted his commitment to excellent customer service. However, the real challenge arose when it was time to deal with the insurance company concerning my hardwood floors. Having continuous flooring throughout my entire unit complicated matters, but Mike's patience and determination were unwavering. He diligently compiled a detailed quote for all damages and repairs, ensuring that the insurance adjuster fully understood the justified price point. Throughout this process, I faced an unexpected relocation from San Francisco to Southern CA, but I entrusted Waters Fault to handle the repairs in my absence. Their workmanship and professionalism exceeded my expectations. The repairs were completed within a couple of weeks, and the end results were nothing short of impeccable. Waters Fault's team, including Andre and Kate, were remarkable individuals who exhibited dedication and expertise in their respective roles. Communication was outstanding, with regular updates, pictures, and text messages to keep me informed and reassured. In conclusion, I cannot recommend Waters Fault highly enough. Their exceptional service, attention to detail, and dedication to customer satisfaction make them stand out as a truly remarkable company. If you find yourself in the unfortunate situation of dealing with water damage or any related issues, do not hesitate to hire Waters Fault. I guarantee that you will be in safe and capable hands. Thank you, Waters Fault, for turning a challenging situation into a stress-free and satisfying experience.

Details: Bathrooms • Leaking pipe • Assess moisture damage • Restore area • Dry and dehumidify • As recommended by professional

WATER’S FAULT Restoration's reply
Thank you so much, Morgan, for taking the time to leave such a thorough review! We’re thrilled to hear that you were satisfied with our water damage restoration service. Our team works diligently to ensure that our customers receive the best possible care during what can be a stressful time. Your feedback means a lot to us, and we’re grateful for the opportunity to assist you. Especially that you trusted us to complete the project in your absence. Thanks again for choosing us!
Water Damage Cleanup and Restoration
pro avatar
Jake D.
Apr 12, 2024
Mike and his crew were exceptional. We had a big water problem that caused them to rip up and replace our kitchen floor. They came in the same day the issue occurred and made us feel comfort in knowing they had it handled. After drying out everything, they worked incredibly hard over three days to redo our entire kitchen floor. After it was done, they even repainted all of our floor boards so the kitchen really pops. Highly recommend this company for any work to be done. They have incredibly high integrity, an amazing work ethic, and very trustworthy.
WATER’S FAULT Restoration's reply
Thank you, Jake, for your feedback on repairing your flooring, provided in SF. We are thrilled to hear about your experience! We are glad that your water damage project came out great. P.S. It was especially pleasing to work under the watchful eye of your cats :)
pro avatar
PRAVEEN T.
Jan 23, 2023
·

Hired on Thumbtack

Hired on Thumbtack

Details: Fill in cracks • 1 room • Ceiling(s) • Residential

WATER’S FAULT Restoration's reply
Drywall Repair and Texturing
Credentials
License

License Type: B - General Building Contractor (CA)

License verified on 1/4/2024

License

License Type: C61 / D64 – Water/Fire/Mold Remediation (CA)

License verified on 5/16/2025

Background Check

Mikhail Sidorov

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    If you decide to get your insurance involved for the water damage, we will work with them directly and bill them after the work is completed. If you’re paying out of pocket, no worries! We’ll give you a free estimate, so you know what to expect.

  • What is your typical process for working with a new customer?

    Once you reach out to us, the first step is an on-site assessment. We’ll come to your place, inspect the water damage, and figure out the best way to get things back to normal.

  • What education and/or training do you have that relates to your work?

    We have following CSLB licenses: C61/D64 - Water Damage & B1 - General contractor. It means we proved our expertise in these two fields and passed required exams. Plus, all our crew leads are IICRC-certified, so they know the latest and best ways to get your place back in shape.

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