FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We are available for separate services or as a organizer/handyman team depending on your needs. We require a 4-hour minimum per session, and charge in 15-minute increments. Any materials we buy for your project will be added to your invoice as a separate reimbursement cost. Shopping time will be added at our standard hourly rate.
- What is your typical process for working with a new customer?
We'll start with a phone consultation to determine their needs and goals. Depending on the project, we might ask for some photos or videos to give us a better idea of the scope of the project. This can help us determine what tools/materials we might need to bring to the job. If it sounds like a good fit, we'll schedule our first session. For organizing, Jessica usually waits on figuring out containers/organizers until after sorting and purging. That way, we have a clearer sense of what actually needs to be contained! For bigger handyman projects, Andy will start at your home to figure out a materials list. Then he'll do a materials run before getting started.
- What education and/or training do you have that relates to your work?
Andy is self taught. Prior to starting this business, we owned a dog daycare for 9 years, and out of necessity, he handled all of the building and repairs. Over time, he not only realized he had a knack for it, he also realized he loved it. Jessica is a member of the National Association of Professional Organizers (NAPO) and has taken a variety of classes through their program. She also crews with larger organizing companies to gain hands-on experience.