- What should the customer know about your pricing (e.g., discounts, fees)?
Customers should be aware that our pricing is transparent and tailored to the specific requirements of each project. We strive to offer competitive rates while maintaining high-quality workmanship. Any potential discounts or fees will be discussed openly during the initial consultation to ensure a clear understanding of the project's cost. Our priority is to provide value for your investment, and we are committed to achieving your renovation goals within your budget.
- What is your typical process for working with a new customer?
Certainly, here’s the updated process for working with a new customer: 1. Initial Consultation: We start with an initial consultation to discuss your project’s goals, scope, and budget. This allows us to understand your vision and answer any questions you may have. 2. Budget Discussion: We provide a transparent breakdown of the estimated costs, including materials, labor, and any potential additional expenses-- we work with you to refine the budget to meet your financial expectations. 3. Design and Planning: Our team will work closely with you to ensure the design aligns with your preferences to uncover usage details, color, light, and texture to create a space that thrills you. This phase includes material selection, planning, and permits. 4. Contract Agreement: Once the design and budget are finalized, we draft a comprehensive contract that outlines all project details, including timelines, payment schedules, and specific responsibilities. 5. Construction Phase: With the design and budget in place, our experienced team proceeds to the construction phase. We follow the agreed-upon timeline and keep open communication throughout the process, ensuring your project is executed to the highest quality standards. 6. Project Completion: We will conduct a final walkthrough with you after construction to ensure you're satisfied. Any necessary touch-ups or adjustments are addressed promptly. 7. Follow-up and Warranty: We stand behind our work and offer warranties on our projects. We remain available for any follow-up questions or maintenance needs
- What education and/or training do you have that relates to your work?
With a solid decade of experience in the construction industry, our company has built a strong foundation of expertise and excellence. Our commitment to quality and customer satisfaction has been a driving force behind our success over the past 10 years. In-house designer, who honed her skills during a four-year stint in Italy, studying the art of interior design. This international exposure has enriched our design capabilities, allowing us to infuse your projects with a touch of Italian flair and sophistication-- we look forward to bringing our wealth of experience to your projects and delivering outstanding results.