FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Transparent hourly or flat-rate pricing. 4-hour minimum per organizer; I bring a second organizer when it speeds results. Bins/labels are optional and charged at cost. I include one carload of donation drop-off when there’s decluttering. Any parking/tolls are passed through. Package discounts available for larger projects or recurring maintenance. No hidden fees.
- What is your typical process for working with a new customer?
Free consult (phone/video) to define goals, timeline, and budget—photos welcome. Action plan with prioritized areas, estimated hours, and (if needed) a materials list. Service day: light declutter, create zones, categorize → contain → label, wipe-down of worked areas. Wrap-up: walkthrough, quick maintenance tips, and before/after photos. For Airbnb/STR: standardized turnover checklist, photo report, issue alerts, and optional restocking.
- What education and/or training do you have that relates to your work?
Hands-on training in home organizing and short-term rental turnovers, plus ongoing study of 5S and simple, sustainable systems. Extensive field experience in closets, pantries, garages, and host checklists.