FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I generally charge by the hour. Materials aren't included in most cases. So the customers can see exactly where their money went. However a flat rate can be provided.
- What is your typical process for working with a new customer?
Taking time to listen to them and their concerns. and answer any questions they may have. Also making sure that they are satisfied with the service before I leave.
- What education and/or training do you have that relates to your work?
I'm a licensed journeyman plumber. With 20 plus years of experience. From service/ repair plumbing & drain cleaning. To New construction. As well as Designing new plumbing systems and installation.