FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Everything is subject to the customer's personal budget, amount of detail in the project, as well as deadline.
- What is your typical process for working with a new customer?
We usually ask that potential customers be as detailed as possible with what they are asking for. This information would include exact length of the project, character design, storyline, budget and deadline. From there, we can put together a reasonable budget to meet their needs. Then we provide them with updates throughout the creative process until it comes time to review the final work. From there, we make the necessary adjustments based on client input.
- What education and/or training do you have that relates to your work?
Our company works with a group of highly trained professionals in the visual arts, animation, and graphic design field and we work to make sure that the turn-around times for completion are met to satisfaction.