Le's Handy Pro.
Hired 16 times
11 years in business
Cash, Check, Paypal, Venmo, Zelle
This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:
Maintain 6 feet of distance from customers
Wear masks during the job
Wear gloves during the job
Disinfect surfaces touched during the job
Photos and Videos
Scope Of Work residential: To install 3 Ports, 1 Ethernet on each port, CAT-6e materials. CONS ON ANSWERING EMAIL: After my residential house work completed, I fully realized he is a small business contractor. With big companies that I had worked with, they always have A.O - Administrative Officers, they have extra funding to answer emails and telephone calls. I am fine on his belated emails. CONS ON PROPERTY DAMAGED INSURANCE: I was nervous should I hire him or not to hire him? Bear in mind, at my current job, I have to protect my employer property assets in case of contractors damaged. As I had stated I worked with general contractor daily. I processed contractor invoice + $1,000,000 per month including inspection. I had called Mr. Le David up few times, he decided not to proceed with my S.O.W. He said he didn't feet comfortable. I had ended up delete my Property Damaged Insurance, then I took my chance on he, himself. Bear in mind, at his and my level, we both were High Risk and Low Trust to each other since we never worked together before. It was why I needed the Property Damaged Insurance. CONS ON WARRANTY STATEMENT: Mr. Le's invoice didn't have the warranty statement, instead it was a verbal, I didn't feel comfortable with that. Bear in mind, where I came from, I processed +$1,000,000 per month to general contractors, it is my job to protect my employer assets and warranty on all the work. Mr. Le is by himself, a choice is to accept him or not to accept his administration paperwork by all reading viewers. However, Mr. Le David provided me an verbal, he went through and tested all 3 Ports at my present. I am fine. PROS ON PRESENTATION: The first time when I had met Mr. Le, during the conversation, or viewers can consider as an interview for my S.O.W. I felt strongly about his presentation. It was then I (see above my statement) I took my chance on Mr. Le. PROS ON ACROBAT: Mr. Le had to climb up to the attic, when he informed me that he will do my job all by himself, I didn't believe it, YES he completed my job all by himself. Great man! PROS ON HONESTY: During the final inspection, my current job as a Project Manager, I also handle exit interview on my Final Inspection Checklist where I work. There was one step that I forgot to check, Mr. Le informed me of that step. It was a switching cable from 10 feet to 7 feet, I need to use 7 feet, when he swabbed it, he went back to all 3 Ports to test them again in front of me. I have a high respect on any contractor including Mr. Le David that not only goes into detail but also to show customers all the inspection steps. I saluted Mr. Le David on his honest testing work. PROS ON TECHNICAL SKILL: Over my +30 years I had worked with many contractors as a Project Manager, Mr. Le's work is clean in both technical and clean up as well. Some contractors are just messy but provided quality work. Mr Le's performed well in both areas. I had noticed during his work and I volunteered to do all cleaning, I asked him just focus on the technical. I have received an email from Thumstack, asking me to provide an write up on Mr Le performance. The above is my writing on Mr. Le David's work. I am reflecting the truth experienced with Mr Le. Bear in mind my name is on this writing. Where I work, every single of my report is taking seriously to my top management. I don't gain any benefit on this writing reflecting Mr. Le David's performance. If reviewers are asking me, will I re-hired Mr. Le? Answer: On May 23rd 2020, I have offered to Mr Le a second house with the same Scope Of Work: "To install 3-4 Ports with CAT-6e materials, each port shall have 1 Ethernet." If reviewers are asking me, any final comment? Answer: 1. Mr. Le David work is clean in technical and minimal debris with a good clean up. I love it. Simply before he came, the house was cleaned, when he left the house needs to go back how it was. 2. For my S.OW.: "Mr. Le David, himself, self awareness is high, he cared on his customer request work, in this case is my I.T Hardwired at my residential." Extra: "Mr. Le David also recommended me to buy a Cisco Hub, he provided me with two options $50 for 8 Ports and $150 for 10 Ports or slots. I had bought both due to a big delay from Amazon, but finally both materials arrived, I selected the $50 Cisco 8 Slots HUB." I greatly appreciated your work! I wait for you next two weeks on my second place, I.T hardwired work. We are now High Trust and Low Risk. THANK YOU sir.May 25, 2020Verified
David was great. He arrived when he said he was going to. He did the measurements then went to the store and got all the supplies. He worked straight through till the job was done. Would definitely recommend him!Jul 3, 2020Verified
Electrical and Wiring Repair
David was quick, responsive to calls and texts and effective. Originally planned for a two day job but completed ahead of schedule in a single day. Very happy with the work.May 18, 2020Verified
Electrical and Wiring Repair
Very good experience! Very professional and on time. Addressed the problem I had in a careful and knowledgeable way. Unfortunately, another problem was introduced (not necessarily his fault) and he had to come back to address it. He did and got the problem solved. Very pleasant person.Apr 27, 2020VerifiedLe's Handy Pro.'s reply
Thank you Victor, my goal is customer satisfaction 100% with my works and I'm glad that I was able to solve the problem for you. Feel free to contact me if you have questions.
More interested in getting paid and getting out of here as fast as he could talkin job was terrible paint bleed through the tape keep left after the job is done strip paint on the tile did not clean it promise to paint the door jamb and then said that was not agreed upon $700 for small bathroom probably eight hours worth of work was looking to have him paint the rest of the house that will not be a possibility at all very disappointed thought I was hiring a professional I was wrongMay 4, 2020VerifiedLe's Handy Pro.'s reply
I'm sorry that you weren't happy with my works, to be honest you won't find any painter that will paint a 6x10 bathroom plus caulking all the trimmer and paint 8 drawers cabinet for $700 and yet it is a 2 toner color so there's always a soft edge. I spent full day on prep and and other 6 hrs on painting plus 1.5 hrs to clean up the paint dripped on tile with already clean before I left and offer that I will come back on other day to get the trimmer repaint to meet your expectation but you went ahead to drop me a bad review.. well if you can find other painter that can do everything that I done and meet your expectation then I will happy to pay him $700 because my goal is customers satisfaction.
- What should the customer know about your pricing (e.g., discounts, fees)?First time customers always get 10% discount on their projects.
- What is your typical process for working with a new customer?Setup a schedule and learn more information about the job, for some big job I do required to visit and check out the work area before do an installation.
- What education and/or training do you have that relates to your work?computer programming, GYM equipment, Home Theater system setup and inwall wiring,cable TV and mounting, Networking, wiring, Electrical C-10, Plumbing, Gutter cleaning and repairing, and other Handyman works.