Universal Cleaning Company OC

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About

At Universal Cleaning Company OC, we believe every home deserves professional care and attention to detail. We’re an owner-operated team, so every cleaning is completed by us—not randomly assigned workers. We specialize in deep cleaning, move-in/move-out cleaning, recurring maintenance, Airbnb turnovers, and carpet cleaning throughout Orange County. We arrive on time, work efficiently, communicate clearly, and treat every home with respect. Our goal isn’t just to clean your home—it’s to leave it looking and feeling its absolute best. We stand behind our work and always strive for 100% customer satisfaction.

Overview

Hired 5 times

Background checked

3 employees

Business hours

Sun8:00 am - 8:00 pmMon8:00 am - 8:00 pm

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Samsung Pay, Square cash app, Stripe, Venmo, and Zelle.

Social media

Instagram

Services offered

Cleaning method

Steam cleaning

Dry cleaning

Property type

Apartment / condo

One-story house

Two-story house

Multi-unit building

Projects and media

Reviews

Customers rated this pro highly for professionalism, responsiveness, and punctuality.

Great 4.8

13 reviews

5

84%

4

8%

3

8%

2

0%

1

0%

Read reviews that mention:

Cat Bell D.

4 weeks ago

•

Hired on Thumbtack

Kristina, Nora and team were AMAZING!! We moved in to a 5 bedroom house that hadn’t been well cared for or frequently cleaned. I reached out for a carpet and tile cleaning. They were responsive, helpful, and willing to work with my changing requests. They checked with me as they worked and explained the cleaning process they were doing, to make sure I was happy with the progress and the outcomes. My tile floors are bright and shining. And I couldn’t have hoped for cleaner, fresher carpets!! I can’t believe how many of the stains, dinge, and dirt they got out!! I will 💯 hire them again!!

Details: Two-story house • 4 rooms • Pet stains • Food stains • Drink stains • No stairs • As recommended by the professional • I don't have pets at home • No smokers in home

Carpet Cleaning

Hai Van N.

2 weeks ago

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Hired on Thumbtack

Roman was very responsive, friendly, and professional. He arrived on time, worked hard, and for general carpet cleaning, I think the service was good. However, my carpet had several stains that were more severe than normal, including bleach stains, makeup stains, and old chocolate milk stains that had been left untreated for a long time. Unfortunately, these stains could not be removed. The property management has now informed me that the entire carpet needs to be replaced. As a result, having the carpet cleaned did not help me avoid the replacement charges.

Details: Apartment or condo • 2 rooms • Food stains • Drink stains • No stairs • As recommended by the professional • I don't have pets at home • No smokers in home

Universal Cleaning Company OC's reply

Thank you for your feedback and for your kind words about Roman and the quality of his service. We’re glad to hear that you found him professional, friendly, and hardworking. As discussed prior to the service, while we always do our best to treat stains, we cannot guarantee 100% stain removal, particularly with old or permanent damage. Bleach stains are especially important to distinguish from regular stains, as bleach chemically removes or alters the carpet’s color and unfortunately cannot be restored through professional cleaning. We’re sorry to hear that your property management ultimately decided the carpet needed to be replaced. We truly appreciate you choosing us and wish the cleaning could have changed that outcome.

Carpet Cleaning

Shantal n.

1 month ago

•

Hired on Thumbtack

The team did great! I very much needed a deep clean and they just helped alleviate the stress of me walking in to my room being a mess. It was last minute and they were able to accommodate there schedule.

Details: 1 bedroom • 1 bathroom • Deep cleaning • Laundry • Pets in home • Just once

House Cleaning

Татьяна Ð.

Jun 26, 2026

•

From Google

Universal Cleaning Company OC's reply

Eugene R.

2 weeks ago

•

From Google

Universal Cleaning Company OC's reply

Credentials

Background Check

Kristina Chzhao

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We provide transparent pricing with no hidden fees. Discounts are available for recurring cleaning, and every quote is based on the home’s size and cleaning needs.
What is your typical process for working with a new customer?
We discuss the customer’s needs, provide an estimate, confirm the appointment, complete the cleaning, and do a final walkthrough to ensure everything meets expectations.
What education and/or training do you have that relates to your work?
We have hands-on experience cleaning homes, apartments, vacation rentals, and post-construction projects. We continuously improve our techniques and use professional products and equipment.

Universal Cleaning Company OC

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