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About
At Universal Cleaning Company OC, we believe every home deserves professional care and attention to detail. We’re an owner-operated team, so every cleaning is completed by us—not randomly assigned workers. We specialize in deep cleaning, move-in/move-out cleaning, recurring maintenance, Airbnb turnovers, and carpet cleaning throughout Orange County. We arrive on time, work efficiently, communicate clearly, and treat every home with respect. Our goal isn’t just to clean your home—it’s to leave it looking and feeling its absolute best. We stand behind our work and always strive for 100% customer satisfaction.
Overview
Hired 10 times
Background checked
3 employees
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Samsung Pay, Square cash app, Stripe, Venmo, and Zelle.
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Excellent 4.9
25 reviews
5
92%
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Read reviews that mention:
Ramsey E.
2 weeks ago
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Hired on Thumbtack
Excellent job cleaning our carpets in 2 rooms and the stairs. Very professional, responsive, respectful, and arrived on time.
Carpet Cleaning
Cat Bell D.
Jul 7, 2026
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Hired on Thumbtack
Kristina, Nora and team were AMAZING!! We moved in to a 5 bedroom house that hadn’t been well cared for or frequently cleaned. I reached out for a carpet and tile cleaning. They were responsive, helpful, and willing to work with my changing requests. They checked with me as they worked and explained the cleaning process they were doing, to make sure I was happy with the progress and the outcomes. My tile floors are bright and shining. And I couldn’t have hoped for cleaner, fresher carpets!! I can’t believe how many of the stains, dinge, and dirt they got out!! I will 💯 hire them again!!
Details: Two-story house • 4 rooms • Pet stains • Food stains • Drink stains • No stairs • As recommended by the professional • I don't have pets at home • No smokers in home
Carpet Cleaning
Anam G.
Aug 20, 2026
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Hired on Thumbtack
They are Amazing! Please hire them for house keeping and all your cleaning services.
I had a terrible experience with another cleaning service that did not show up. I called this company Friday afternoon and they came Saturday afternoon and cleaned my entire home including the blinds and the cabinets. They are very responsive and professional, the girls did an AMAZING job! I was very impressed with their services. I will be using them again in the future!
Thank you so much Nora! Your team was very professional!
Details: 3 bedrooms • 3 bathrooms • Deep cleaning • Oven cleaning • Interior cabinet cleaning • No pets in home • Just once
House Cleaning
Hai Van N.
Jul 20, 2026
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Hired on Thumbtack
Roman was very responsive, friendly, and professional. He arrived on time, worked hard, and for general carpetcleaning, I think the service was good.
However, my carpet had several stains that were more severe than normal, including bleach stains, makeup stains, and old chocolate milk stains that had been left untreated for a long time. Unfortunately, these stains could not be removed.
The property management has now informed me that the entire carpet needs to be replaced. As a result, having the carpetcleaned did not help me avoid the replacement charges.
Details: Apartment or condo • 2 rooms • Food stains • Drink stains • No stairs • As recommended by the professional • I don't have pets at home • No smokers in home
Universal Cleaning Company OC's reply
Thank you for your feedback and for your kind words about Roman and the quality of his service. We’re glad to hear that you found him professional, friendly, and hardworking.
As discussed prior to the service, while we always do our best to treat stains, we cannot guarantee 100% stain removal, particularly with old or permanent damage. Bleach stains are especially important to distinguish from regular stains, as bleach chemically removes or alters the carpet’s color and unfortunately cannot be restored through professional cleaning.
We’re sorry to hear that your property management ultimately decided the carpet needed to be replaced. We truly appreciate you choosing us and wish the cleaning could have changed that outcome.
Carpet Cleaning
Rina R.
4 weeks ago
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Hired on Thumbtack
They did an amazing job! I really appreciate how quick, communicative, and punctual they were, they came in and out right on schedule. My room and bathroom look and feel fantastic after their deep cleaning. Highly recommend!
Details: 1 bedroom • 1 bathroom • Move out cleaning • No pets in home • Just once
House Cleaning
Credentials
Background Check
Kristina Chzhao
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We provide transparent pricing with no hidden fees. Discounts are available for recurring cleaning, and every quote is based on the home’s size and cleaning needs.
What is your typical process for working with a new customer?
We discuss the customer’s needs, provide an estimate, confirm the appointment, complete the cleaning, and do a final walkthrough to ensure everything meets expectations.
What education and/or training do you have that relates to your work?
We have hands-on experience cleaning homes, apartments, vacation rentals, and post-construction projects. We continuously improve our techniques and use professional products and equipment.
