FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We usually charge 40-50 per man per hour. We often have the two of us come together for gigs - we can get twice as much done (or more!) in the same amount of time.
- What is your typical process for working with a new customer?
1) Write a response and loose bid based on the available info. 2) Discuss schedule and specifics if they respond. 3) Adjust bid, if necessary. Communicate with client. 4) Do research on the project and gather any required materials and/or tools. 5) Arrive at worksite on schedule. 6) Preform task as outlined. Communicate and unforeseen issues that may affect cost or schedule, then get client approval, before they impact our progress. 7) Finish the job to client satisfaction. 8) Invoice client and collect payment. We always like cash, but will accept PayPal, Venmo and Square (this includes Visa, MasterCard and Amex. 9) Be responsive to any followup or required maintenance needed, per client feedback, on the given project.
- What education and/or training do you have that relates to your work?
I (Shane) have undergrad degrees in both Illustration Photography and Advertising Design, as well as a MFA in Studio Art with an emphasis on Art & Technology. I have had a successful 35 year career in the film industry. Highlights include helping artistically coordinate production for Tim Burton’s Nightmare Before Christmas, as well founding and running a successful boutique film production company specializing in video game commercial media.