Carpet Cleaning

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Introduction

We are focusing to do a great job and make a customer happy with our service

Overview

Hired 18 times

Background checked

5 employees

10 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash, Venmo, and Zelle.

Specialties

Cleaning method

,

Reviews

Customers rated this pro highly for responsiveness.

2.0

2 reviews

5

0%

4

0%

3

50%

2

0%

1

50%

Evelyn M.

1 month ago

·

Hired on Thumbtack

It was not what I expected! Too rushed for me. I don’t usually make an appointment and execute on the same day! That made me feel uncomfortable!

Details: One-story house • 5 rooms • Food stains • Drink stains • No stairs • Steam cleaning • I don't have pets at home • No smokers in home

Carpet Cleaning

Sheng Huang L.

3 weeks ago

·

Hired on Thumbtack

Mr Isaias Avelarde or he called himself Jonathan claimed to have 20 years of experience. He contacted me through my Thumbtack job post and immediately wants to come over for an estimate. So he arrived with his helper at 11;30 am Saturday morning and he very forcefully wanted to start a job right away and initially priced to do the carpet cleaning for $580 and then down to $500. Everything felt rushed and very sloppy work was done. About 20 mins into the job he got into an argument with my wife over whether they are being careful with the wooden stairs and said he wanted to leave and requested I pay him half for what he already did. He insisted on paying him via Venmo and is out by 12:30. So less than 1 hour of sloppy unprofessional work for $350. I had serious doubt when I asked him how long is it going to dry because they only done very rushly without sucking out the dirty water and he told me 3-4 hours. The next day I find the carpet is still wet and with water mark and carpet decoloration. As shown in the photos. I contacted him and he told me he is coming back the next day which is Monday between 11-1. I waited and contacted him again in the afternoon and he told me that he is running late. For the whole day I waited for him and he ditched the appointment and have been ghosted me since. Be beware of JC carpet cleaning. Watch out for the name mentioned about and the phone number. This is his business model to bully the customers I am considering further contacting thumbtack support and potentially local law enforcement if I see his truck back in the neighborhood.

Details: Two-story house • 4 rooms • 1 flight • As recommended by the professional • I don't have pets at home • No smokers in home

Carpet Cleaning

Credentials

Background Check

Isaias Avalarde

Carpet Cleaning

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