FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Transparent prices, no hidden fees. Discounts for multiple items or repeat customers.
- What is your typical process for working with a new customer?
I listen to the customer’s needs, give an upfront quote, pre-treat stains, and perform a deep clean until everything looks fresh again.
- What education and/or training do you have that relates to your work?
Trained in stain removal, deep extraction cleaning, and eco-friendly methods. I keep learning new techniques to give the best results.